Remote.co - Find Remote JobsReviews of remote.co

Reply from Remote.co - Find Remote JobsMar 11, 2026

Hello, We’re sorry to hear that your experience did not meet your expectations. Remote.co provides access to curated remote job listings and certain features may require a paid subscription. Our goal is to clearly communicate the available options so users can decide whether the service fits their needs. We regret if the process felt unclear or frustrating. Your feedback is important and helps us continue improving the experience for our users. If you would like us to review your situation or provide further assistance, please do not hesitate to contact our support team at [email protected]. Kind regards, Remote.co Support Team.

Reply from Remote.co - Find Remote JobsJan 6, 2026

Hello valued customer, We sincerely appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced with our site not meeting your expectations for your job search. We understand that our platform may not be a perfect fit for everyone, which is why we offer a satisfaction guarantee. We are committed to continuously improving our services and ensuring the best experience possible for our users. If there's anything else we can do to assist you or if you have any further feedback to share, please do not hesitate to reach out to us. Thank you for your support. Best regards, The Remote.co Team.

Reply from Remote.co - Find Remote JobsDec 9, 2025

Hello, We are genuinely sorry for any confusion and frustration you’ve experienced. We want to take this opportunity to offer further clarification. Our platform is designed to offer users full access to all features during a 14-day paid trial period. If the trial is not canceled within this timeframe, it transitions into a paid monthly subscription in order to maintain uninterrupted access. This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. This email outlines key details such as the subscription terms, billing frequency, and cancellation process, with the intention of maintaining transparency. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience. To provide you with the support you need, please look for a message from Trustpilot asking for your account information. We are fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in. Best regards, Remote.co Customer Service Team.

Reply from Remote.co - Find Remote JobsNov 20, 2025

Hello, Thank you for taking the time to share your feedback! We're glad to hear you found our service helpful. We're committed to continuous improvement, so your comments are always welcome. If you have any further questions or need additional assistance, please don't hesitate to contact us at [email protected]. We wish you every success with your projects! Best regards, The Remote.co Team.

Reply from Remote.co - Find Remote JobsNov 13, 2025

Hello, Thank you for taking the time to share your feedback. We completely understand that pricing plays an important role when exploring job opportunities. Remote.co operates on a subscription basis to give users access to a carefully curated database of flexible and remote positions. Each job listing is individually reviewed by our team to ensure it’s legitimate, current, and scam-free, so we can maintain a trusted and high-quality experience. While we know there are free job boards available, our goal is to provide a safer and more efficient platform, complemented by additional resources such as expert advice, skill assessments, and personalized job search tools designed to help you achieve your career goals. We also strive to offer different plans to fit a range of needs and budgets. If you’d like more information about our pricing or features, our team will be happy to assist you at [email protected] We truly appreciate your input and remain committed to helping you find the right flexible or remote opportunity.

Reply from Remote.co - Find Remote JobsNov 8, 2025

Hello, Thank you for sharing your concerns. We are sorry to hear that your experience did not meet your expectations, and we understand how important clarity and transparency are when evaluating any job search service. Our subscription model allows us to maintain a carefully reviewed database of legitimate, scam-free remote opportunities. While access to full job details is part of the paid service, general information about roles can be viewed prior to subscribing. We certainly do not want anyone to feel misled, and your feedback is appreciated. Regarding your account and personal information, we take privacy very seriously. Users may request assistance with account removal or data-related questions at any time by reaching our team at [email protected], and we will be glad to provide guidance. Thank you again for taking the time to share your experience, Customer Service Team.

Reply from Remote.co - Find Remote JobsNov 6, 2025

Hello, Thank you for sharing your feedback. We sincerely apologize for any confusion and frustration you’ve encountered. We appreciate you giving us the chance to address your concerns, and we’d like to clarify and support you further. To assist you properly, please look out for a message from Trustpilot requesting your account information. Once received, our team will review your case and ensure you receive dedicated support. We are committed to improving your experience and hope to turn this around for you. Thank you for your time and understanding, Remote.co Customer Service Team.

Reply from Remote.co - Find Remote JobsOct 22, 2025

Hello, We appreciate your feedback and apologize the app is unclear. We'll work to improve the user experience to make it more intuitive. Wishing you continued success in your professional career! If you require any further assistance regarding our platform, please do not hesitate to contact us.