Excellent
Based on 403 reviews
Reputation Defender4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ReputationDefender helps individuals and organizations take control of their online presence when it matters most. Whether you’re dealing with negative search results, unwanted exposure, or ongoing privacy risks, we provide discreet, high-touch support to assess the situation, build a strategy, and execute on your behalf. ReputationDefender is part of Gen Digital, Inc.., a global company dedicated to powering Digital Freedom with a family of trusted consumer brands.
Reputation Defender (reputationdefender.com) has 403 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 344 reviews with 5 stars · Clear filters
Craig P.
My contact Cliff is very helpful and constructive with ideas as well as guidance. Makes the process go smoother
Reply from Reputation DefenderNov 17, 2022
Hi, Craig, Thank you for the kind review. We'll be sure to pass on your remarks to Cliff.
B..
Overall experience had been great! Your customer service rep Nathan is always proactive in reaching out and very responsive, professional and thorough. Very happy with this service.
Reply from Reputation DefenderNov 17, 2022
Hi, B, Thanks for reviewing us. We're thrilled that you are happy with our service! Don't hesitate to reach out if you ever have any questions.
Alisson B.
The representative I spoke to really helped me with understanding how this works annd how to fix it.
Reply from Reputation DefenderNov 15, 2022
Hi, Alisson, Thanks for reviewing us. We're glad our team member was able to help you out.
TBD
The company's representative, Garett Gori, listened, had patience and then the complete understanding of my consideration to ask for assistance. He provided satisfying, supportive advice, thank you.
Reply from Reputation DefenderNov 10, 2022
Thank you for reviewing ReputationDefender. We appreciate the great feedback and will be sure to pass on your kind words to Garett.
Raj V.
Caleb was very understanding and helped me all along in making sure my negative news ( wrong)was not visible and was in constant touch with me for a full year. I would recommend them highly
Reply from Reputation DefenderNov 10, 2022
Hi, Raj, Thanks for taking the time to review ReputationDefender. We are glad Caleb was able to make your experience with our company a positive one.
Providing F.
Darius provides exceptional service. He regularly follows-up, and is knowledgeable, friendly and helpful. It's a pleasure having a company that is so easy to reach and to be assigned a personal representative. Plus, other than one pesky site, all of our information has been erased from the internet!
Reply from Reputation DefenderNov 9, 2022
Thanks for taking the time to give kudos to Darius and ReputationDefender. We love working with customers like you. And don't worry. We'll keep doing our best to get your information off of that pesky site!
William W.
Extremely professional, concise, made services very clear with expected timelines.
Reply from Reputation DefenderNov 9, 2022
Hi, William, Thank you for your kind words. We strive to be transparent and honest about our services and what customers can expect from them. So, it's always nice to hear that we are succeeding in this.
Kevin Michael I.
Your rep was extremely helpful. Felt relieved after the call. Please send my thanks. (Not sure of date).
Reply from Reputation DefenderNov 9, 2022
Hi, Kevin, Thank you for taking the time to write a review for ReputationDefender. We're glad our team member was able to provide you with some peace of mind. If you ever have any questions or concerns, don't hesitate to reach out.
