Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Reputation Defender
ReputationDefender helps individuals and organizations take control of their online presence when it matters most. Whether you’re dealing with negative search results, unwanted exposure, or ongoing privacy risks, we provide discreet, high-touch support to assess the situation, build a strategy, and execute on your behalf. ReputationDefender is part of Gen Digital, Inc.., a global company dedicated to powering Digital Freedom with a family of trusted consumer brands.
Reputation Defender (reputationdefender.com) has 403 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Silver, was professional, helpful, and cleared 'all' my concerns. Thank you.
PS I was lucky to have him on my call.
Reply from Reputation DefenderJun 12, 2025
We're happy to hear that your concerns were cleared and that you had a helpful and professional experience. Thank you for sharing!
LG
Lee G.
Very friendly and honest company
I made an inquiry and Stuart from Liverpool was absolutely unbelievable helpful and if I ever have a situation similar to this again, I will definitely be ringing them up. Thanks again, STUART mate.
Reply from Reputation DefenderJun 9, 2025
We're happy to hear that the inquiry was handled so well! We appreciate the positive feedback and are glad that the assistance provided was helpful. We are here to help!
GB
Gordon B.
Good experience
Mhat made my experience great was having the pleasure of speaking to your representative Waylon. He explained everything with exact precision. I hope to use your service in the near future.
Reply from Reputation DefenderMar 1, 2025
We are so glad to hear that you had a positive experience with our representative Waylon. We strive to provide our customers with the best possible service, and we are delighted that Waylon was able to explain everything clearly and accurately. We hope to see you again soon.
AY
Ajitha Y.
The most important thing about the…
The most important thing about the service is that it is genuine and trustworthy. In this world full of scammers, I found reputation defender not scam.
Reply from Reputation DefenderFeb 24, 2025
Hi, Ajitha,
Thanks so much for reviewing us! We appreciate your kind words and are glad you found our service genuine and trustworthy.
AL
Andy L.
I have been a client with Reputation…
I have been a client with Reputation Defender for 5 years. For 4 1/2 years I have made slow progress suppressing negative articles that were written appropriately 28 years ago. To be precise, a negative article appeared as article 3 on page one and articles 11 and 13 on page two when doing an internet search. I was only able to gain ground by pushing these articles down to page two or three. It was very frustrating to say the least. The Reputation Defender representatives assigned to me over the years simply asked me to be patient yet they did not actively and aggressively make any changes to the strategy, written content focus, or lift a finger to assist me with my progress.
Then I was assigned a new account representative named Yorick. After having had a number of account reps switched out on me (they took new jobs), I was convinced that I was in for the same level of performance. I couldn't have been more wrong!
Yorick immediately contacted me to discuss my account, past progress, and how he intended to approach things differently with a new strategy, focus, and action steps. He immediately got one of the negative articles eliminated. I mean eliminated! There were now only two negative articles remaining. Yorick stepped up content generation and moved the second negative article from page 2 to page 3. He didn't stop there. He stayed on it and continued working to push the articles farther down until only one negative article remained on page 3.
As of three days ago, all 3 negative articles have been pushed past page 5. In other words, they do not show up on the first 3 pages of what you would find through a search. Absolutely incredible! I never thought it could be done and had quite frankly considered terminating my contract with Reputation Defender.
My gratitude and appreciation goes out to Yorick, My only regret is that I only wish I had met him 5 years ago.
When you have been unjustly accused of something that never occurred and it has almost ruined your life, I know how depressing and all consuming it becomes. It destroys the most important asset you hold - your reputation. You are not deemed innocent, but guilty of whatever anyone wants to publish about you. It haunts you and crushes your self esteem. You are embarrassed around family members and friends. New acquaintances do a background check and you are always forced to defend yourself. It is horrible, and worse, it sticks with you.
Thank you Yorick, You have make this nightmare go away and I am grateful to you.
Reply from Reputation DefenderFeb 10, 2025
Hi, Andy,
Thanks for taking the time to review us.
While we are glad to hear about your positive experience with Yorick, we are sad to learn you felt your previous advisors weren't putting in the effort required to suppress the unfair accusation that was negatively impacting your life. Frankly, this is unacceptable.
We want all our team members to provide the best possible service to our clients, and we are committed to continuous improvement. As such, we will share your valuable feedback with our team to ensure that what happened to you never happens again and that all our advisors are meeting the needs of our clients.
RO
Robby
I appreciate how the project continues…
I appreciate how the project continues to deliver the product well.
Reply from Reputation DefenderJan 6, 2025
We appreciate your kind words and are glad to hear you are satisfied with our product. Your feedback is valuable to us as we strive to continuously improve our offerings.
MC
Mike C.
informative, helpful and kind
Nate had answers to all my questions as well as making some suggestions. He was very kind and understanding of my situation.
Reply from Reputation DefenderDec 5, 2024
Thank you for the review, Mike! We're so glad to hear that Nate was able to help you. We appreciate your kind words and will share your feedback with Nate.
RA
ROBERT A.
I was having trouble with search engines linking my name to another person- RL
I was having trouble with search results for my name on the Internet, it turns out that a person with the same first and last name as mine, was convicted of a serious crime. To make the circumstantial matters worse the person lives in the same city/county.
I contacted Reputation Defender and Brittany Samuels was assigned to assist me. I am very pleased with the results. Rep. Defender was able to remove my name from the common search systems, and eliminate the erroneous ties on the Web.
Brittany was always available to talk if I had a question, and she called me several times over the last year to update me on the latest scans. I highly recommend them and Brittany Samuels as one of their representatives. Knowledgeable, friendly and effective!!
Reply from Reputation DefenderSep 13, 2024
Hi, Robert,
Thank you for taking the time to review us! We are so glad to hear you were pleased with your results and the support Brittany provided over the course of your engagement. We think Brittany is pretty great too!