ResetSmileReviews of resetsmile.com

I changed my rating to 5 star when i got my shipping refunded. I am now changing it to one star as i have not received my kit. It said it would ship next day and they would send a confirmation. It is now the 18th have not heard or received anything on the shipment. I lost a front tooth and have to go back to work Monday niw missing a front tooth. Very embarrassing as i work with the public

I didn’t get the kit please return the money

I understand why so many are happy with the product. I had high hopes it would work for me but I had one little tooth in the front surrounded by a lot of "old natural teeth" and they first produced a tooth half the size of the surrounding teeth and the subsequent tooth was a bright white color surrounded by the older colored teeth. The one time I wore it in public it I nearly "swallowed" it as it fell out of place. That scared me and I never wore it again. By that time the 30 days was up so I'm out the money and still don't have a tooth. I see the potential but it's not for everyone. My advice is try it and if it turns out to be a dud, be sure it's within the 30 days.

In the end resetsmile did come through and refunded all my money. It seems their customer service is improving and I am now satisfied with their response. Just telling it like it is.

If I could give this company 0 stars that would be more fitting. When I got my devices I was unable to wear them. You try to call and it sends you to a voice-mail to leave your name and number that never calls you back. They don't give you a separate email for customers. You use the same email as anyone asking a random question, so how do they tell their customers apart? Most people put your customer number in the title right. You get an email back "Sorry we are currently unavailable ". I would not waste my time or my money on this company and I want my money back. Because, oh yes, they don't answer you but they keep taking your money. For people who are very tight on money hoping that this could help them, I would NOT try this company.

I was not happy the wholie informed consent text was not provided to me until after I booked order.

REFUND MY MONEY…… Order 20016450 I have screen shots of all emails. Ordered on 11/21/23, Cancelled on 11/25/23, Have an email from Jess Salazar that say’s: Hi Sh******** We are sorry to hear that. We will process your cancellation and refund your payment(s). Thanks for considering ResetSmile. 210 Sylvan Ave. Ste A8 Englewood Cliffs, NJ 07632 Jess Again——refund my money and stop playing with my time- this is why I cancelled due to horrible customer service and how this company refers everyone to their email and phone number (where are the live employees?). I have called the cust service phone number over 30 times and haven't reached anyone! They don't have a call center- this is false marketing and I have also reported to the FTC

Am I double charged can’t get a hold of anybody