Average
Based on 653 reviews
Residence Supply3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Residence Supply specializes in masterfully crafted lighting fixtures that fuse artistry with functionality. Born from a local lighting aterlier in Miami, our designs enhance spaces, ensuring every room not only shines brighter but feels warmer. Experience the blend of passion, precision, and unparalleled aesthetics with each of our creations.Our hand-crafted fixtures are more than just products; they are an experience. From the moment you engage with us, you'll sense the difference. Personalized customer interactions, meticulous attention to detail, and a genuine care for your vision form the cornerstone of our ethos. Whether you're looking for a centerpiece or a subtle accent to a room, we strive to bring your imagination to life, infusing each space with warmth, elegance, and a touch of Miami's sun-kissed charm.
Residence Supply (residencesupply.com) has 653 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 420 reviews with 5 stars · Clear filters
Ashlyn S.
Joseph was able to help me with applying a discount after I had placed my order without one. He was quick and really nice!
Reply from Residence SupplyNov 13, 2025
Hi Ashlyn, We’re so glad to hear Joseph was able to quickly assist with applying your discount and make the process easy for you! It’s wonderful to know his help left such a great impression — we’ll be sure to share your kind words with him! Sincerely, Residence Supply
Craft Homes N.
Residence Supply communicated proactively regarding a potential concern related to a specific light fixture. Joseph requested my input and direction, and promptly offered a positive resolution. Great service!
Reply from Residence SupplyNov 13, 2025
Hi there, We’re really glad to hear your experience went smoothly and that Joseph was able to reach out proactively and work with you on the fixture concern. It’s great to know the resolution felt positive and timely — we truly appreciate you taking the time to share this! Sincerely, Residence Supply
Deborah
excellent customer service, very quick response
Reply from Residence SupplyNov 9, 2025
Hi Deborah, We’re so happy to hear you had an excellent experience with our customer service team! It’s great to know our quick response made a positive impression — we truly appreciate your kind words. Sincerely, Residence Supply
Pam J.
Really love this light and it’s utilized more than my regular lights in my home.
Reply from Residence SupplyNov 6, 2025
Hi Pam, We’re so happy to hear how much you’re loving your new light and that it’s become such a well-used favorite in your home! It’s always wonderful to know our pieces bring both beauty and practicality to a space. Sincerely, Residence Supply
Sharon E.
The switch I received was broken. They responded right away to help me and sent a new switch out as soon as it was determined the switch was faulty. Great customer service. I am buying 1 switch a month until I have them all replaced. So far I love the look and quality!
Reply from Residence SupplyNov 6, 2025
Hi Sharon, We’re so glad our team was able to get a replacement sent out quickly and that you’re happy with the new switch! It’s wonderful to hear you’re loving the look and quality — and we appreciate your continued trust as you update your switches one by one. Thank you for your kind words and support! Sincerely, Residence Supply
McKayla W.
We had an issue with our shipping and Joseph went above and beyond to take care of our order. He followed up without prompting and made us feel sincerely taken care of. Would definitely recommend!
Reply from Residence SupplyNov 5, 2025
Hi McKayla, We’re so glad to hear Joseph went above and beyond to make things right with your order! It’s wonderful to know his follow-ups and care made the experience smooth and reassuring for you. Thank you so much for your kind words and recommendation — it truly means a lot to us! Sincerely, Residence Supply
Alice B.
Beautiful products, great customer service.
Reply from Residence SupplyNov 5, 2025
Hi Alice, We’re so glad to hear you’re happy with both our products and service! Your support truly means a lot to us — thank you for taking the time to share your kind words! Sincerely, Residence Supply
Alexa B.
The product and quality is stunning
Reply from Residence SupplyNov 4, 2025
Hi Alexa, We’re so happy to hear you’re impressed with the product and its quality! It means a lot to know it met your expectations — thank you for taking the time to share your feedback. Sincerely, Residence Supply
