Average
Based on 653 reviews
Residence Supply3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Residence Supply specializes in masterfully crafted lighting fixtures that fuse artistry with functionality. Born from a local lighting aterlier in Miami, our designs enhance spaces, ensuring every room not only shines brighter but feels warmer. Experience the blend of passion, precision, and unparalleled aesthetics with each of our creations.Our hand-crafted fixtures are more than just products; they are an experience. From the moment you engage with us, you'll sense the difference. Personalized customer interactions, meticulous attention to detail, and a genuine care for your vision form the cornerstone of our ethos. Whether you're looking for a centerpiece or a subtle accent to a room, we strive to bring your imagination to life, infusing each space with warmth, elegance, and a touch of Miami's sun-kissed charm.
Residence Supply (residencesupply.com) has 653 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 43 reviews with 4 stars · Clear filters
Kenneth T.
I had such a wonderful experience purchasing the Rattan Pendant Light at Residence Supply! The customer was great and they were able to help me find the right design that would fit perfectly for my house. Shipping was quick and the Light came in perfect condition. Would definitely buy again in the near future!
Monik A.
Residence Supply has been very helpful in assisting us with our unique lighting needs. They communicate well and process orders promptly. We received our order quick! The lights look great! Will be ordering more in the future to finish our project.
Mike D.
Unfortunately the glass light arrived in pieces but the customer support from Abraham was great, and he was able to resolve the issue for us. 5 stars for customer service but I dropped a star for the packaging not being great.
Reply from Residence SupplyApr 24, 2024
Hello Mike! Thank you for taking the time to leave us a review - we're glad to hear that despite the inconvenience of the broken glass light, you found our customer service to be helpful and effective. It's always our aim to provide prompt assistance and resolve any issues our customers may encounter. We apologize for the disappointment caused by the packaging not meeting your expectations. We take feedback like this seriously as it helps us improve our processes and ensure a better experience for our customers in the future. Additionally, we truly appreciate your kind words regarding Abraham's exceptional customer service. We're delighted to hear that he was able to assist you effectively and provide the level of support we strive for here at Residence Supply. Your acknowledgment of Abraham's efforts means a lot to us, and we'll be sure to pass along your compliments to him and the rest of our team. Should you need any further assistance or have any additional feedback to share, please feel free to reach out to us. We value your business and look forward to serving you again in the future.
