Daniel M.
Overall pleased with RDP's Property Management System
Switching over from one Property Management System to another is quite an undertaking. RDP helped deliver a PMS system that was customized to meet the needs of our multi-use property (timeshare, rentals and condos). Support tickets are responded to in a timely manner by their friendly and knowledgeable staff. Different tools provided has help our business find new and more efficient ways in revenue management. Owner portal is a great resource for our owners to access statements, make payments, check their reservations and newsletters. Its a feature that can minimize the email/call volume to your front desk. Connectivity and automation of our inventory & rates with OTAs was a main selling point in switching over. Our previous PMS required us to have a separate booking engine that rates and inventory were adjusted manually.