Poor
Based on 224 reviews
Retro vGames2.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Retro vGames– Your Ultimate Retro Gaming Store!We are passionate about bringing back the golden era of gaming by offering a carefully curated collection of retro video games, retro consoles, and gaming accessories from the most iconic eras. Whether you're a dedicated collector, a nostalgic gamer, or someone looking for a trip down memory lane, our store has everything you need to relive the classics.Our mission is to keep these classic video games accessible to both old-school fans and new generations eager to explore the roots of gaming cultureWe have refurbished and brand-new retro consoles,From iconic like Super Mario Bros. and The Legend of Zelda to rare gems, our collection expands to the NES, SNES, Sega Genesis, PlayStation 1, and more.
Retro vGames (retrovgames.com) has 224 customer reviews on Folks Told, with an average rating of 2.4 out of 5.
Showing 140 reviews with 1 star · Clear filters
Ryan S.
Should be taken off the internet, do NOT buy from them. The prices should be a red flag alone. They are not based out of the US, they have a "warehouse" stored in the US that they ship from but they are foreign scammers. Their eBay accounts get banned repeatedly. Stay away.
Rell
Well if I’m being honest if you do a accidental purchase or you need to return the item by any means you are insanely cooked the tracking doesn’t give any updates so I literally tried to cancel two days prior the order wasn’t even shipped I can’t return because on the website the order still says shipping and the return thing is blanked out the console I received was in good condition but I got a third party controller that doesn’t connect my retro gaming experience has been literal hell two hdmi cables and better yet no power cable like what!!! The description literally says you get a power cable don’t even think about emailing them because trust there’s a .5 percent chance they answer the email phone number they have is fake no one is never in to receive the call horrible horrible service… also I ordered it on the 24th and received it in January with zero information
Nelson D.
To sum up everything in a nut shell. The company is very shady and are bunch of ignorant and careless individuals. I ordered one order of supergame boy with metroid II and legend zelda link's awakening, on December 11 2025. For some reason these fools decided to enter the wrong city and disregard my zipcode and sent it to the wrong address with wrong city and zipcode. I reached out on December 26 for the tracking information provided to me showed me the errors they made and it was delivered with me out of a good chunk of money. When I spoke to some one name Fatima she stated that it was delivered and I have to contact my local usps office; and that Retro had no fault that the address they decided to input is not wrong any shape or form. With my better judgment I ordered a second order on December 23rd without the knowledge of the wrong practices this company was doing. After seeing the carelessness of the first order I reached out yet again to update the city and zipcode to have no response. I then decided to canceled the order but was ignored. I called the help number and it went to voice mail like they were screening my calls. I left my messages of my concerns but got no call back. I then brought everything proof to my bank and was able to prove that this company was scamming me of almost $700 dollars from both orders. Once I did that the geniuses of retro v games decided to ship the second order to the same wrong address the first order was delivered to. This time it was an insufficient address and is being held at another post office. Not delivered and waiting for a reschedule or pick up. I am not disappointed yet angry about how this went down. To sum it up who ever reads this DON'T DO BUSINESS WITH THESE PIECES of idiots. I DON'T RECOMMEND THIS GARBAGE COMPANY TO ANYONE. AVOID THEM IF YOU WANT THEM TO SCAM YOU OUT YOUR MONEY. DKOLDIES I 200% recommend, than this company. You won't go wrong with DKOLDIES. But Retro vGames can get my favorite fingers 👎👎. "Update : as I stated of the ordered on Decomber 23rd, Retro vGames decided to ship out the order on December 29 to the worng address. Here is the proof of their blatant scamming to where they sent it to the wrong address and quickly retrieved it to try and out live the 30 day refund. If see the origin date shipped you will see it was return to them today 1/27/2026. I just got an email at 11:09 am stating : Your order has been delivered! Inbox Nintendo Gamecube Console: Legend of Zelda Bundle 1 item from RetrovGames Delivered today Order number #710011 Tracking number 9434650206217148988250 Based on this email Correct? RetrovGames 11:09 AM (15 minutes ago) to me Dear Nelson Diaz, We wanted to let you know that your order (#710011) was delivered via USPS, according to the tracking information below: Delivered To: Nelson Diaz 136 5TH AVE APT A NEW YORK, NY 10011-4302 US Tracking Link: 9434650206217148988250 This shipment included the following items: Item # Description Qty Nintendo Gamecube Console: Legend of Zelda Bundle 1 Thank you for your business. If there’s anything we can do to improve your experience, please let us know! RetrovGames Phone: 4238738768 Email: Website:" Like I stated before I already got my refund back way before, just annoyed that their incompetence knows no bounds and to email me this lie that even though my address appears fine; my zipcode and city is entered incorrect. It states it was delivered to Manhattan for thats the zipcode states; it was back in their possession today. Very sloppy, so deceiving and upright wrong so again that will do it for my update; again DO NOT BUY FROM THESE SCAMMERS.
Trevor
Absolutely horrible "retro gaming" company. They offer items they dont even have. Send half order yet say theyre complete. What they do send is disgusting and dirty and does not work.
Tori C.
Not happy one bit. I placed an order for my fiancé for Christmas. I received it pretty quickly. When he opened it Christmas morning we realized it wasn’t the colour we ordered, and then to top it off the PSP doesn’t even work. I’ve been trying almost daily to contact them via email AND phone with little to no response for a refund. The PSP doesn’t read games OR connect to the internet. Very poor customer service in my opinion and I will never order from them again. Disgusting.
Ray A.
I ordered a specific blue PSP and was sent a red 1 absolutely hate red. Communication is horrible. Sent multiple emails with no response after 1st sent. Took 11 days to ship my order. Would NOT recommend ordering from here if you want no help and the wrong product.
EMM
DON’T BUY WITH THEM!!! 1. I paid for expedited shipping and it was shipped way later, I was not reimbursed for the extra fee, either. 2. What I ordered is not what I received: I ordered the “woody” Atari 2600 and what I received is the “Darth Vader” Atari 2600. It was dirty at that. 3. I’ve been emailing requesting a return label/address so I can ship it back to them for a refund and I have been ignored after doing what they requested (send in a photo of what I received). 4. Now, I’ve been emailing them, also calling, and using their bot chat, with no response. Save yourself a headache, DON’T BUY WITH THEM. I will go on as many sites as I can to post this message. SCAMMERS MUST BE STOPPED
Roy J.
If i could give a ZERO star i would, but sadly i cant so i will leave this, DO NOT buy from here terrible customer service at its worst and i can honestly believe they can do worse smh. I ordered and XBOX original series and they ship this dirty console with dirt and everything it smell like a cat pissed on it. Do not waste your time and money with these people. Not sure how all the good reviews are made up but they are trash.
