Retro vGamesReviews of retrovgames.com

Placed an order on 12/7/2025. Requested the order to be canceled on 12/13/2025, which was PRIOR to anything being shipped. The company rejected the cancellation request and partially shipped less than 1/2 of the products ordered and the some of the products that were received were not what I ordered. I have asked numerous times for a refund and can not get anyone with customer service to email or call me back. This company is 100% SCAM

I ordered two blue PS3 controllers... Checked with customer service: "They are refurbished controllers and they are properly tested before shipping" 3 weeks later I get the controllers.. Two black controllers. They both do not take a charge. The center PS button on one of them doesn't press. The only way to even operate these "refurbished" controllers is to have the cord plugged into the PS3 and the controller. I spent $80USD on this lol

This company is a scam, beware they sell fake products

I am an eBay seller and this company has purchased games from me to fulfill orders through their company site. That's fine (though something for potential Retro vGames customers to be aware of) Today they opened a return request with me and wrote the return as though they were the customer having issues with the disc. This is disingenuous because I have dozens of orders from their eBay account where they are clearly fulfilling orders to different customers. I don't appreciate someone not shooting straight with me when I've fulfilled dozens of orders for their company and potential customers should be aware they may wait weeks if the eBay seller Retro vGames picks is not as diligent.

Avoid this company at all costs. I ordered an Xbox from them and it arrived smelling strongly of cigarette smoke, with bugs, broken controllers, scratched discs that wouldn’t read, missing games, and even completely wrong titles in the box. Their return process is a nightmare… they do everything they can to keep your money. Honestly, one of the worst customer experiences I’ve ever had. If you want working items and a sane return process, go with DKOLDIES instead… they actually deliver what they promise. Take this review seriously: don’t buy from here.

I ordered a SNES and game and controller. I paid for expedited shipping. They didn't follow through with that. Just sent me stuff whenever they got around to it. And then when I called them, they told me to call back after I receive my items so they could refund me my shipping What's the point in paying for that and actually expecting them to follow through with it if they aren't. If I was you I find another spot to get my stuff. Hoping my stuff actually shows up

I ordered a ps1 bundle with ff7 and ff8. First I received the box with only the system cords and 1 controller. The games were not in the package. The system should have included 2 controllers but it only had one, and it was not in good condition. I emailed them and they shipped a ff7 and ff8 separately. The ad showed black label versions, the ff8 was a greatest hits version, and the ff7 came in a black dvd case. Not impressed with this company and will not use again. Don’t make the same mistake I did and not research them first. I’ve seen multiple complaints similar to mine.

I purchased a few games and most of them were so scratched up I could not use them on my console. It’s also extremely difficult to get any customer service. Do not recommend.