Average
Based on 425 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees.Revel’s MissionRevel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive.
Revel Systems (revelsystems.com) has 425 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 195 reviews with 5 stars · Clear filters
Dale Z.
I have been fortunate to be on project teams to review and choose software used by major lending institutions. That experience actually helped me out when looking for a POS system to use at my bar/restaurant. I chose Revel for not only the "back-end" ease of use but also for the ease of the "front-end". I love the system. My staff loves the system. Finally, the customer support really guides through any issue(s) you may encounter. 5 STARS!!.
Dee
Revel is a very complete system with good customer service.
John L.
Revelup your dream when you get a iPad POS from Revel. They really helped me grow my business from 1 location to 20, over the course of 3 years. REVEL UP Your Dream
Sarah Lindsay H.
Sales team is quick and efficient. Customer service is immensely helpful and knowledgeable. Reporting is thorough and customizable. Our only issue was with getting set up, but with one quick call to Jay, our Sales Rep, all was handled wonderfully.
Mike
My online business and customers are my most challenging and Revel support is prompt and very patient with me.
Rosemary D.
Xochimex Cantina Grill (fast casual restaurant) has been through 4 POS systems in the last 7 years. We were looking for something flexible and versatile, without the big price tag. Our business was in need of increase efficiencies and creating new revenue opportunities. With Revel System, we have been able to implement inventory management down to the recipe level. We have created additional revenue with Gift Card and we are very excited to introduce Online Order soon! Where ever Xochimex Cantina Grill grows to in the future it will be with Revel Systems.
Dan
Revel is defending the best POS i was working with, It is easy to operate and easy to function. I'm in the restaurant business for many years and revel is my best POS experience so far! Customer service is always available to help 24/7 and will do everything to help with following up about any issues.
Kevin
I've had 3 restaurants and used 2 different POS's. When it came time to replace them, I looked long and hard at the options. Why did I pick Revel? 1) I was really tired of paying 4 figures for proprietary hardware. The terminals from the legacy POS's? Only work with their system. And if they break? So expensive to get repaired. Revel's terminals? iPads! 2) I was really tired of paying 5 figures for propreitary software and then getting nickled and dimed for support calls. Revel's software? Web based and it's updated automatically for a flat monthly fee. 3) Revel is as completely functional as any of the legacy POS's. Has every feature you need for your restaurant or bar. 4) Easy to scale. If you need to add terminals, simple. It's not perfect but no POS is. I've been very happy with Revel and total cost for hardware and software was easily half what you would pay with a legacy POS.
