Poor
Based on 69 reviews
Revoget2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Revoget (revoget.com) has 69 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Showing 27 reviews with 1 star · Clear filters
JEANNIE
Placed order May 16th. Not received!!! It's Jun11th!! Can't get response!! Stole my money!!!
Reply from RevogetJun 25, 2025
Hi Jeannie! 😊 We're so sorry to hear about your experience and we definitely want to help resolve this situation for you right away. Please reach out to us directly at [email protected] with your order details, and we'll work together to find the best solution for your order. We truly value your business and want to make this right! 💙✨
Paula S.
Never received order. I've reached out and told them. No response! It's been almost a month since I ordered. Completely unacceptable! Do not order from this company. I suggest finding the same item on Amazon from different company, cheaper & receive it next day with free shipping!
Reply from RevogetJun 25, 2025
Hi Paula! 😊 We're really sorry to hear about your concern. We want to clarify that we've been responding to all the emails you've sent us, and according to our tracking system, your order shows as delivered several days ago. We'd really appreciate it if you could check your email (including spam/junk folders) and respond to our messages so we can help resolve this situation quickly. Please also double-check with neighbors or family members who might have received the package. We're here to help and want to make sure you get your order! 📦✨
Lisa Liebowitz M.
I ordered the Alignment Pillow on May 6th.Today is May 29th and I still have not received it. I do not see a contact number to call. Pillow Received.
Reply from RevogetMay 29, 2025
Hi Lisa! 😊 We're so sorry for the delay with your Alignment Pillow order from May 6th - we completely understand your frustration. While we don't offer phone support, please reach out to us at [email protected] with your order details and we'll help resolve this issue right away. We're here to make sure you get your pillow as soon as possible! 🌟
jolynoc
I have been waiting nearly two months for this item and I have yet to receive it. Obviously people who are ordering this are, as I am, in pain so the extremely long, wait time, is just ridiculous. I also emailed to inquire about why the wait time is so long and they didn't even bother to respond. I feel as though I have been scammed.
Reply from RevogetMay 28, 2025
Hi there! 😊 We're truly sorry to hear about your experience and understand your frustration - a two-month wait is definitely not normal for our shipping times. If you've contacted us at [email protected], we would have responded to you. Please check your spam or promotions folders as sometimes our replies end up there. If you still can't find our response, please reach out to us again with your order details and we'll prioritize resolving this immediately. We want to make this right for you! 🌟
Patrick F.
I received an email on May 9 stating my order was in transit. It is May 22 and I haven't received it. Also, when I try to access the Revoget website, it says 'this site can't be reached. The connection was reset." I got this error using Firefox and with Google Chrome. I attempted to track my order using the tracking number and clicked the link and no page loaded. So what is up? I will say, if I don't have my order delivered by 3pm CDT May 23, I am cancelling payment with my bank, or if already debited, I will pursue fraud complaint process and get my money back. This is completely ridiculous. I will NEVER ever order anything I see on F--KBook again.
Reply from RevogetMay 22, 2025
Thank you for your review, Patrick. We understand your frustration regarding your order and website access issues. We want to let you know that we have already responded to your email and provided all the necessary tracking information so you can monitor your order without any problems. Our customer service team has been working to resolve your concerns, and the tracking details we've provided should give you full visibility into your shipment's status. If you're still experiencing website access issues, this may be a temporary technical problem that doesn't affect our order fulfillment process. We appreciate your patience and are committed to ensuring you receive your order. If you need any additional assistance, please don't hesitate to reach out to us directly. Revoget Team
lynda L.
I’ve been waiting 10 days for my order to arrive! Not acceptable in my opinion
Reply from RevogetApr 19, 2025
Hi Lynda, we apologize for the delay with your order. Our typical shipping timeframe is 8-15 business days, and it sounds like you're just at the end of that window. We're working to get your package to you as soon as possible. If you haven't received your order by day 15, please contact our customer support team. We appreciate your patience. 📦
C A.
I am really disappointed, took 2 weeks to arrive and is so squashed it takes up half the cover, and is hard in places, I hoped after a day or two it would spring into shape but no.
Reply from RevogetMar 31, 2025
Hi C Anderson! 😊 I'm so sorry to hear about your disappointing experience with our pillow. This is definitely not the normal condition of our product. We notice you haven't contacted our customer service team about this issue yet. Please email us at [email protected] with your order details, and we'll resolve this situation promptly with either a replacement or refund. Your satisfaction is our top priority, and we'd appreciate the opportunity to make this right for you! ❤️
Wendy P.
The pillow is not for me, it gave me neck issues after using and was hot. After letting me know i can return that stated i would have pay for return fees which coats more than pillow. Disgusting!
Reply from RevogetJan 26, 2025
Thank you for sharing your experience. We understand that every person's body is different, and adapting to a new pillow can take time. While this pillow didn't work for you, thousands of our customers have found significant pain relief and improved sleep quality. Our return policy is clearly stated during purchase, and we always aim to be flexible and supportive of our customers' needs. We're committed to helping people find the right solution for their comfort and health.
