RideNow PowersportsReviews of ridenow.com

My experience at this Dealer was totally unacceptable. Not only did they not do what I asked, they lied to me while charging $211 for nothing! I asked them to check the USB outlet and read the ECU for an error. The outlet did not function, and the bike had shut off for no reason while riding. They did not read the ECU and they uninstalled the USB outlet claiming that it was full of water!!!! Bike: 2023 KTM 790 Duke under warranty.

I went in to purchase a side x side they had listed on the internet. There price out the door without the tax bill was over $6000 more than the advertised price with shipping and dealer prep and other miscellaneous charges. I don’t know who would ever buy from a company like that.

DO NOT BUY FROM HERE!!! This is my first NEGATIVE review ever, but this was the most frustrating purchase experience. Ryan the manager at Hurst, Tx negotiated a deal with me and took my money then did not comply with any of the terms. He is super cocky and never followed-up with me once until I demanded a refund. Alex the Sales Manager is incompetent, aversive, and does not understand basic business. MaKayla is a "nice" salesperson, but she has no idea what she is doing. Terrible communication and minimal follow-up. Zero integrity. They couldn't get the paperwork out or ship the bike as discussed. I had to chase them around for two weeks to get any information at all. Every day they gave me a different excuse. When I demanded a REFUND, they kept giving me the run around and delaying. I never received the bike. So, I am reporting them across the board and happy to let my lawyer take it from here. Not sure what they were like in the past, but you are taking your chances if you do business with them these days. Make sure that you read ALL the reviews, including the negative once. Don't make the same mistake I did. Don't give them your money unless you can leave with the documents and the bike.

Am I glad I read the reviews for RideNow! They've been advertising two 2023 Kawasaki KZ-14R's currently advertised for sale at $12499 after a significant price drop from $16599 in January 2024. This is a real low ball price compared to the rest of the current market place and now I see why. Until now, it didn't add up that despite repeated attempts, I have yet to receive any contact from their sales department. I responded to their ad stating that I was a serious buyer from out of state, inquiring about the total "out the door" price I would be paying if we went forward with a purchase. Silence. Now I see why they wouldn't be inclined to engage a serious buyer with cash and that selling phony overpriced insurance, tracking devices and other crap to trusting but unwitting people is their real business. I'm grateful for resources like Trust Pilot and the BBB and sad for those who suffered from their experience with RideNow. RideNow should be renamed to RideNever based on reports of their unethical behavior failing to follow through on agreements and failure to treat customers fairly.

on December 21, 2023 I took my 2022 Honda Goldwing to RideNow Powersports in Fort Worth because of a tapping noise in the cylinder. I was informed that it was low in oil, and that I should change the oil. I authorize the oil change and picked it up the next day. I was informed at that time that the right side side valve train to be slightly noisier than Left but they could not recommend the valve be adjustment because it was not due for that service. (My opinion this should be covered under the Warranty) I paid the $300.65 for the service (not worth it) and loaded the bike on the trailer, brought it home and parked it in the garage and we went on vacation. Once I return from vacation, I noticed that there was a puddle of oil underneath the motorcycle. I immediately loaded the bike on the trailer without starting it and took it back to RideNow Powersports in Fort Worth and let them know of the issue. About 10 minutes later, I was informed by the service representative that the service technician stated that the oil filter and both bolts were tight and there was no oil leaking. I asked, why would there be oil leaking from underneath the bike and was told that it was most likely residual oil from when they did the oil change. I do have an Engine Case Guard/Belly Pan on the bike so I did not believe that the technician had checked the bolts and oil filter in that short period of time. I was then informed that I would have to pay for them to perform a diagnostic on the oil leak if I wanted it check any further. I asked the service representative why I should have to pay for a diagnostic on an oil leak that was not leaking prior to them changing the oil (which was listed clearly on their paperwork that there was no oil leaking) but is now leaking after they changed the oil? The service representative, then stated that they would take the bike in the back and clean it up to insure they remove any residual oil was from the underside of the bike. It took them about an hour and 10 minutes just to clean up the top of the bike. Once I got the bike back home, I put it on my lift, took off the Belly Pan and noticed that the drain plug was not even hand tightened and oil was leaking from the plug. I immediately called RideNow Powersports in Fort Worth, and spoke to the Service representative, and he immediately began to apologize. This was totally unacceptable for a dealership to say the performed work that was clearly not done, plus this could have been a major disaster (burnt valves, or worst a blown engine because their service technician failed to do his job.) If I did not check the oil plug myself and went on a ride that I had planned. This could have been a catastrophic failure of my engine if that oil plug would have come out because I trusted a dealership to perform the job, I paid them to do. This is totally unacceptably service from RideNow Powersports dealership. The taping within the cylinder still persists.

Please, please, please DO NOT take your Honda Talon to have the Burleson location work on it. I have a 2021 Honda Talon 1000R -4 Fox Live Valve that I purchased at the Fort Worth location with the maintenance program. I have had it serviced at the Forth Worth location seven (7) times without a single incident. I figured I would take it into the Burleson location for the last scheduled maintenance service. It would be easier and closer to take it to this location and figured they would have the same caliber of technicians. When I took it in, all was functioning correctly. When I picked it up and took it home, I decided to put the transmission in low gear. It would not go without grinding. I immediately called the Burleson location and brought it back to them to look at. They called Honda corporate to verify what I already knew, someone at the Burleson location was not competent in driving a DCT transmission and grinded the low gears and ultimately ruined the sub transmission. To add insult to injury, they went ahead and charged me to look at the Honda again at their 160/hr price, it was not put back together when I scheduled a pick up, and the technician proceeded to grind the gears and pop it out of gear again in front of me while driving it into the shop to finish placing the plastic gear selection cover back on. They offered to repair the sub transmission for over $4200 labor plus parts. I asked if any of their technicians had replaced a sub transmission on a Honda, and all I received was a blank stare and a reply of "No". Maybe you can buy a Honda from them, but do not have them repair any Honda product with a DCT transmission.

Be careful, this dealer is a fraud. I bought a motorcycle from him and he fraudulently gave me a warranty without asking me if I want it. I discovered the fraud the day after the purchase and he refuses to return my money, it's really theft

Terrible place. Tried charging me double the price of the bike plus an additional 2000 lie so they could pocket cash. Stay away from this place.