Rite AidReviews of riteaid.com

I was shocked to find out that Rite Aid changed it’s rewards program! For years, I spent enough to get a 20% discount. Participating customers got a lot more bonus dollars in the past, too. Now, I get pennies off! Rite Aid acts like the change was to benefit the customers but it’s really for their benefit. I will continue to get my prescriptions there but that’s it! Very disappointing!

My doctor called in a prescription that I need to survive, and Rite AId refused to fill it and they never called my doctor about it.. They don't care if their pharmacy patients live or die.. There's are 2 pharmacists at the South Centinela Rite Aid location in Los Angeles.. Stephanie and Kim are their names.. They don't have any compassion at all, and just give dying patients the run around.. RIte Aid will never get any of my business again if I live long enough.. I hope their entire corporation implodes or explodes.. I wish upon every member of that company 10x what I had to experience in my life.. 10x the hardship and 10x the struggle so they know what real suffering is like.

Very unprofessional rude and poor service I will never return. They acted like if they were the ones paying for it

Rite Aid Pharmacy #6451, Bakersfield. After not getting my refills completed they advised they FAXED the doctors's office with no response. I repeatedly told them for the last 5 months the doctor has retired and gave the name of my new doctor, but they continue with the same procedure at refills. Meanwhile, I go without medication, not a very professional operation.

long lines for pharmacy, poor service from staff. consistently bad.

Lets start w the higher up, the district manager mike does not do his job! He never communicates and hes fake!! And he never greets when he enters the store but he demands that we have to greet the customers. The store managers have all been a disaster they come with no experience at all and its like dumb and dumber leading each other blindly! Unfortunately bad management led the store to be closed in the best neighborhood of forest hills. They hire managers who are clueless about the business, for God sakes the cashiers know more than the managers. When i started working there i had a decent young manager Gordon Fretz , soon after he left the dumb and dumbest took over David and Paul wrecked our rite aid with bad management both hardly ever showing up to work and the few days they come they pressure cashiers to do false surveys that they are great managers. Its the corruption of the higher ups not training and disciplining the managers correctly....thanks to them we keep losing our pharmacies.

RiteAid, 225 Liberty Street, Battery Park, New York City, messaged me to say my prescriptions would all be ready between April 9-11. When I went to collect on April 11, I was told they were not ready and I should come back on April 28. I felt so let down: we are talking medicine I must take daily and they all need to be on time. The above was not the first time it happened. The pharmacy staff, especially the pharmacists, come across as very uncaring, unprofessional and unhelpful. I decided to take my business elsewhere. I am glad I did. Walgreens, I found, has a very good App with excellent functions, among which is a step-by-step guide to switch from Rite Aid to Walgreens without leaving home. A painless transition. And I am very happy and, honestly, quite relieved, with my switch. Customers should never have to tolerate shockingly bad treatment - when this happens, they should take their business elsewhere.

The rite aide at 1605 Broadway in Toledo ohio has trouble with delivering medication. You have an option to choose a time of delivery and rarely is it delivered at that time if at all. The delivery option needs improvement