Ritz ToursReviews of ritztours.com

The your description did not mention about the long walks up and down. Some older folks in our group cannot keep up. The itinerary was excellent. Our guide was accommodating. The menu for the dinner should have included vegetables. I had to pay 11 euros for my salad because I don’t eat pork knuckles. Otherwise, the tour was great. Good driver. I was not impressed with the guide in Vienna and Prague. No need to discuss family dynamics of Kings and Queens. Most of the people in our group just want basic information and take more pictures and shopping.

the schedules are too tiring or too busy

The great majority of the tour was outstanding. We had wonderful guides, accommodations and activities. They only disappointment was our hotel room in Hong Kong. We were given a 3rd floor room, looking out at a wall and an alley. We were offered an upgrade, for a price, but we believed we should have received the upgrade as part of our tour package. All other hotel rooms in other locations were superior.

Services were good, including tour guide and driver. Hotels selected were fine. However, sites visited can be better.

We did the Beijing, Xian, Shanghai tour with Ritz. Our primary guide Jenny was excellent . She kept our group moving on time, gave us a local's perspective, and let us know what to expect for each day . Hotels were first rate with a central location and excellent breakfast buffets. The New Ohtani had issues with heating in cooling for some in our group. Provided meals outside the hotels were just adequate: family style Chinese food with a lot of fried dishes. The main tourist attractions were excellent, but if you want to skip obligatory Jade factory and silk factory tours, pay more for your tour with another company. You spend a lot of time on the bus in traffic.Our family would have liked more free time to explore instead of those stops. Overall, it was a good experience and an easy way to visit China for the first time.

Time in Bangkok is great; but I don't like time in Chiangmai, bc the hotel is not too good. Plus the foods

China Discovery tour was not what I expected. It exceeded my expectations. Our national guide Jean was very attentive and knowledgeable. Joe (our local guide in Xi’an) was also great. Jean travelled with us to Beijing, Xi’an and Shanghai. All the hotels were nice and clean. The Dynasty And Actobatic shows were good too. Hotel breakfast had a good variety, were tasty and hot. One thing that can improve is the food (lunch & Dinner). Although it was not bad it would have been nice to eat the food while it was hot. The meals we ate out in restaurants were warm. Overall a memorable trip. Would recommend.

It was a well arranged and performed tour. I would have given 5 stars but in the last section of the tour in Shanghai, the hotel change was not appropriate and Ritz Tour should not have allowed the hotel to make that decision to shift us to a different hotel that was not yet fully functional.