Senethia R.
I can’t get into my account
I can’t get into my account

Average
Based on 7,254 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 281 reviews with 3 stars · Clear filters
Senethia R.
I can’t get into my account
Michael L.
Well, it wasn’t explained very well that the $39 that you get charged was only like some kind of medical review or whatever I thought that was for your first months supply because then I was promptly charged $149 like a few days later, I was very surprised at that and not happy about that. It was very misleading the way that it was set up.
Diana A.
It is all my fault - and - I did not find their information to be transparent because there was no indication what the medication costs would be. They of course charged me their monthly rate before I had even set up my account, which irked, and I couldn't ascertain total monthly charges without signing up andthen being charged. Once I figured that out, the monthly amount would be just shy of $500 a month - which I can't afford. Disappointing. So, I canceled in less than 24 hours and had the $39 they charged be a learning fee.
John B.
It was not made clear there was a $149.00 reoccurring "Membership" fee PLUS the cost of the medication. Minimumly $300.00 per month is too rich for my blood. If it was the $39.00 fee I was charged, I could maybe justify the cost. That charge was just to see if I was eligible. So in my mind they're a little deceiving.
D.G.
The appoitnemtn process and approval is fairly easy but have been waiting for 10 days and hve not recieved the prescription/meds. Maybe will change to 5 star is refill is easier.
Anne W.
I think the cost of the plan and meds are a bit deceptive until you feel like you’re in it too far. I will give it a try for a month
Chris L.
didnt get discount on first order
Tami S.
I have been twice in 2 weeks and way to many messages