Average
Based on 319 reviews
Rosland Capital LLC3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rosland Capital was founded in California in 2008 by our CEO, Marin Aleksov, a 25-year veteran of the precious metals industry. We serve customers in the United States from our headquarters in Los Angeles, and customers are also served from international locations through separate, independent Rosland-branded companies in London, Paris, and Munich.
Rosland Capital LLC (roslandcapital.com) has 319 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
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Lee S.
Company is selling gold that they do not have in stock. Paid for it but they said there was a delay in shipping because of a sortage. If you do not have it in stock you should not sell it. Do not do business with this company.
William B. Bailey S.
The purchase was fine of course, they were getting my money, the sell back has been atrocious bordering on a rip-off scam. Rosland held my monies from the sale for 30 days before sending me a check that their own bank will not release the funds for. My bank has put an 11 day hold on my deposit, as I explained to the associate, I needed those funds immediately, but then had to wait 30 days from the time they received the coins I sold back, only to get a bum check... what a farse
Reply from Rosland Capital LLCJun 14, 2023
We deeply regret that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention. Our aim is to provide a seamless and reliable experience for all our customers. Our buyback policy is a courtesy provided to our clients to enable them to liquidate without any charges by Rosland Capital. As indicated in our recorded confirmation and customer account agreement it may take up to 60 days for a client’s liquidation. We value your feedback and your business. Best regards, Rosland Capital
John C.
My investment shows it is half of what I deposited and no body can explain why
Ted A.
I had elezabeth and as person at first i liked her but shortly after that i wanted to talk to other employees and she would not allow it. she told me when i call she answered it so no one else could. i wanted another salesman but she would not allow it. she admitted it. It was my first gold purchase and i have read people say thatg i will be lucky to get what i paid back. i wanted second purchase i Also send in a written report once what happened no response. so now iam Afraid of your company
Nicholas C.
Terrible getting my money
William & Rachel Paula H.
lost $20,000 with you
Michael B.
Customer representative was not honest about the value of the gold coins I ordered. I ended up losing a lot of money. People need to realize what there spot price means .
Reply from Rosland Capital LLCMar 28, 2023
Customer satisfaction is the highest priority for Rosland Capital. We ask any Rosland customer who is unhappy to contact their Rosland representative, or to email [email protected] so their concerns can be addressed. Yours, Rosland Capital
Stephanie M.
My fauther bought 25,000 worth of their gold coins in 2014 called today to see how much they are worth today 01/10/2023 they are worth 24,000$ are you freaking kidding me!!! She would not stop talking about the history of these coins and why he should keep them. It will not be long and he will be looking for his money to invest in stocks. Hell walmart stocks would have made more money in 9yrs give me a break
Reply from Rosland Capital LLCMar 28, 2023
Customer satisfaction is the highest priority for Rosland Capital. We ask any Rosland customer who is unhappy to contact their Rosland account representative, or to email [email protected] so their concerns can be addressed. In this case, we’d need to know Stephanie’s father’s name to be able to help. Yours, Rosland Capital
