RoundPoint Mortgage Servicing LLCReviews of roundpointmortgage.com

Explained everything. Clearly and precisely.

The professionalism and fast response of Alex. He must get a salary increase.

Melissa was very helpful in helping solve my issue. She was knowledgeable and caring. I felt bad when I kinda took it out on her for your very POOR customer service phone number where I could NOT get a representative with the help I needed. You should think about re-working your customer service phone number so someone could press 0 to get a person for help.

Alex was very knowledgeable, kind and helpful!

Very helpful. She was able to fulfill what I needed.

The agent that helped me anticipated my questions and assisted me in getting a mortgage payoff letter. He answered my questions and ones that I did not even know I needed to ask. It was a great experience and he did a great job.

The waiting time in the cue was a tad long. The Rep was very nice and helpful. I do appreciate the good service.

Needed help with the web page because of browser problems. The agent was patient and helped me get it resolved.