Great
Based on 713 reviews
R.S. Hughes4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 517 reviews with 5 stars · Clear filters
Larry G.
I have used RS Hughes for somewhere around 40 years I guess and have always had great service and products. I can't remember ever having any problems.
Reply from R.S. HughesNov 12, 2020
Well, let's shoot for another 40 years of problem-free relationship, Larry!
Ed in A.
Quality product, prompt shipping at reasonable cost. R.S.Hughes is a good source for a myriad of products... I recommend them without reservation.
Reply from R.S. HughesNov 12, 2020
Thank you Ed. We appreciate your purchasing through R.S. Hughes.
Kevin W.
Excellent customer service! Recommend to all.
Reply from R.S. HughesNov 12, 2020
Thank you for reviewing us Kevin!
Happy C.
I ordered too much of a product and realized right away that I would need to return some of the order. They were very helpful in providing assistance with the return and crediting my card back the proper amount. I would definitely recommend R.S. Hughes to others as they have great customer service and were easy to work with.
Reply from R.S. HughesNov 12, 2020
We're so happy to hear that. Thank you very much. It is our pleasure to provide quality customer service.
Deborah B.
I'm giving this company 5-stars even though the wrong item was shipped to me. And the reason that the wrong item was shipped to me was because the manufacturer, not R.S. Hughes, changed their packaging and product specs without telling anyone. R.S. Hughes was very understanding and accommodating and incredibly courteous when I asked to return the shipment. I could not have asked for a better response.
Reply from R.S. HughesNov 12, 2020
We're glad to hear that you were taken care of Deborah. We don't always get up to date information from our manufacturers, and we're happy to correct any issues that arise from this. Thanks for being patient with us and continuing to support R.S. Hughes.
customer
Ordered an obscure flashing tape. It came on time to specs.
Reply from R.S. HughesNov 12, 2020
We are glad we met your needs. Thanks for taking the time to review us.
Ben D.
Merchandise was delivered correctly as ordered and on time. Customer service was very helpful. Will buy my next need from them.
Reply from R.S. HughesNov 12, 2020
Thanks for your review Ben, we look forward to your next order!
Michael G.
The customer service agent (Elisabeth Reynolds) was extremally courteous and helpful. I received my order in a timely manor and the product was exactly as advertised. My only complaint is that I was unable to reorder the same product.
Reply from R.S. HughesNov 12, 2020
Thanks for that feedback Michael. We are happy to hear that our staff are being their courteous, helpful, and professional selves.
