Excellent
Based on 122 reviews
Rudy's Rug Cleaning4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Rudy’s, we don’t just clean rugs — we care for them.Whether it’s a cherished family heirloom or a stylish centerpiece in your home, your rug deserves more than a surface wipe. That’s why we deep wash every rug using a gentle, thorough process that lifts away dirt, allergens, and odors while protecting the fibers and dyes. With decades of experience and a commitment to quality, we treat your rug with the same care we’d give our own.
Rudy's Rug Cleaning (rudysrugcleaning.com) has 122 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 115 reviews with 5 stars · Clear filters
Liza E.
Pick up and delivery were right on time! And the rug looks so good! Thank you for a job well done!!
Reply from Rudy's Rug CleaningOct 27, 2025
We’re so glad everything went off without a hitch and that your rug looks great! Thanks for trusting our local team with your rug.
Smith
Your guys are did a great job! Trust them and do not base their job performance on surveys. Surveys are annoying for customers (we get one for everything now!) and customers often only provide reviews when things are bad. These guys are great and easy to work with! Thank you, but don’t spam my inbox and get to know your employees.
Reply from Rudy's Rug CleaningOct 26, 2025
Thank you so much for the thoughtful feedback — and for recognizing our team’s hard work! We completely understand about the survey overload these days and really appreciate you taking the time to share your experience anyway. We’re lucky to have both great customers and a great crew.
Harry L T.
Rudy’s always does a nice job. They have great customer service also. Recommend them highly.
Reply from Rudy's Rug CleaningOct 24, 2025
You just summed up what we aim for perfectly — friendly service and fresh rugs! Thanks so much for choosing Rudy’s.
Pat
Great job on my rug, and I was so happy to meet the new owners. It feels good to see a great business transition to new ownership, and not skip a beat on service!
Reply from Rudy's Rug CleaningOct 23, 2025
We’re so touched by your words! It’s been wonderful getting to know our longtime customers and making sure Rudy’s remains a trusted part of the Charlottesville community. And credit has to go to our longstanding team who always do their absolute best to take care of customers 😁
Elizabeth
ALWAYS timely, thorough, and terrific.
Reply from Rudy's Rug CleaningOct 23, 2025
We love this! Timely, thorough, and terrific is exactly what we aim for — thanks for making our day!
Leslie
Helpful, careful, and friendly
Reply from Rudy's Rug CleaningOct 22, 2025
Thank you for the review! Glad you had a good experience 😁
Amy
Guys were pleasant and very helpful about rug placement. They moved furniture as needed and followed my instructions. They took the time to get it the way I wanted.
Reply from Rudy's Rug CleaningOct 17, 2025
We love hearing this — our guys work hard to make every delivery smooth and stress-free. Thanks for letting us know they got it just the way you wanted!
John & K.
Always welcoming, rugs cleaned and affordable. Thank you so much!
Reply from Rudy's Rug CleaningOct 16, 2025
Thank you! We’re so glad you’re happy with our team and the results — that’s exactly what we strive for every day.
