Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Sameday Health
Sameday Health is dedicated to healthcare as a complete experience. Our purpose is to create healthcare that centers around the client by combining a human-centered approach with intuitive technology to offer quality care in our clinics or at your door.Since the opening of our first clinic in Venice, CA at the height of the COVID-19 pandemic, Sameday has been focused on closing gaps in the healthcare system. We provide expanded healthcare in our 40+ locations across the country including LA, San Francisco, New York, Miami, DC, Boston, and more. Sameday Health serves its clients wherever, and whenever, it’s most convenient for them.Inspired by the lotus flower’s ability to thrive in even the toughest terrains, Sameday Health is on a mission to help our clients in their moments of need by providing hope and personalized care.To learn more about Sameday Health, visit us at https://www.samedayhealth.com
Sameday Health (samedayhealth.com) has 1,793 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
First the good part: Clean area. Very short wait. Helpful staff.
Now the part that wasn't good: Got my result as promised but my wife's results had problems and almost canceled our cruise. Eventually, she got her result. But it did create a lot of anxiety and planning for alternate testing. Over- priced but it was required for the cruise.
PM
Philippe M.
Efficient and nice personnell.
Efficient and nice personnell.
But wayyy to expensive
NC
Nancy C.
Convenient but…
Great place but I was not able to get an appointment with in that same week when I needed to.
EM
ERIKA M.
The worst logistics ever
Your attention and care is 5 stars, but your logistics are not. I went to put me the booster and I was in the same line of cars as the people who were going to negative test. It took me 2 hours to get the booster! We were 6 people between 40! It was ridiculous!
JU
JudithGreen
The staff was very efficient and…
The staff was very efficient and polite. The price - for a fast response PCR test, was exorbitant: $250! Also, given that we paid so much, it was very annoying that they sent my husband's results twice and did not send mine! Obviously, we called and they corrected the mistake, but it was quite irritating, especially as my husband's result was positive and I didn't know if I would be able to fly home or not until we managed to get a second result.
DA
DavidBangura
Sameday health are pretty much okay…
Sameday health are pretty much okay with their responses due to my concerns, but need to improve with the Test Results. I for my experience, after I have paid $75 for sameday testing covid 19 and results, I have to call after 24hrs prior to my departure time of my trip. With such, it was stressful and should be improved. Thanks
NL
Nlaverda
I wasn't informed in advance that your…
I wasn't informed in advance that your services are not covered by insurance.
MT
MT
(1) inadequate signing -- inadequate swabbing
(1) inadequate signing -- I was on time for my appointment but could not find the venue unlike two other provider locations that I found successfully without error - - I had to go inside the building and visit the office to find out that I could not have a test inside the building but had to return to my car and drive again to the place I had been twice before.
(2) the tech was new to the site and had the same experience, so the site manager knew that signing is an issue
(3) I was in a rush and left my cell phone at home -- yes, it happens, but many people do not have cell phones -- in fact, if I did not have a cell phone, I would have been embarrassed to be unable to call the number on the door to find out where to go -- and if I did not have a car? -- even more embarrassed.
(4) MOST IMPORTANTLY tech does not know how to count to ten seconds -- after five seconds she removed the swab; to her credit she allowed me to swab myself another five seconds.
(4) results were provided promptly, and I left for my trip knowing I had tested negative.
(5) my spouse received two tests and I received only one -- why?
(6) will not return again to same day health location at Tysons -- overall impression was of amateurs, not health pros.
(7) MORE: while I was driving around, in my large red SUV, the staff may have seen my car from the office, but no one came out to flag me down and ask -- there were five people -- FIVE people in the office when I went inside the building, standing around talking to each other, not delivering testing services. Yes, it was raining -- but I was almost ready to drive home, get my cell phone and ask to be reassigned on an emergency basis because I thought there was an error in the address -- the signing was only on the far wall of the garage -- about 50 feet from the exit onto the second floor of the garage -- in the rain, I could net see there was a sign, let alone read it. When I was told where to look, I felt foolish, but had not seen the white signs on the gray wall until i was told where to look -- what I saw was a small tent to cover one person and a dirty mask on the ground --