Poor
Based on 495 reviews
Santander Consumer USA2.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Santander Consumer USA Inc. - Specializes in automotive financing for dealers and consumers. We offer a wide array of finance and auto-related products plus a robust loan servicing operation. Part of global banking leader Santander. Through its Drive®, RoadLoans® and Santander Auto Finance brands, Santander Consumer USA Inc. offers automotive financing through a network of dealer partners. Our finance programs help consumers with a wide range of credit situations purchase quality vehicles.
Santander Consumer USA (santanderconsumerusa.com) has 495 customer reviews on Folks Told, with an average rating of 2.4 out of 5.
Showing 151 reviews with 5 stars · Clear filters
Michael L.
Easy online payment setup!!
Reply from Santander Consumer USAJul 8, 2025
Hello Michael! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
E S.
I really appreciate all the help Angel Amonte did for me in order to buy the car I have now. He made me feel like I was home and made me think I made the best choice in my life. If I had to do it all over again, I’d go to the same place and look for him again.
Reply from Santander Consumer USAJun 30, 2025
Hello there! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns regarding your Santander auto loan, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Debbie F.
CJ and Brittney was very helpful and made this experience a reality for me and my family. Brittney was a new employee but was very eager to learn. Their team work was excellent service!
Reply from Santander Consumer USAJun 27, 2025
Hi Debbie! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Karla
Nos atendieron con amabilidad, fue una experiencia bonita poder estar y habernos traído nuestro carro nuevo le agradecemos al vendedor por su paciencia y amabilidad, todos asen un buen equipo y todos los trabajadores se coordinan bien en todo lo que asen y más cuando se trata de atender un cliente, gracias
Reply from Santander Consumer USAJun 27, 2025
¡Hola Karla! Gracias por tomarte el tiempo de darnos tu opinión y apreciamos tu negocio. Si tienes alguna pregunta o inquietud, no dudes en llamarnos al 888.222.4227. ¡Que tengas un buen día!
Pretty P.
The moment I arrived to Royal Mitsubishi felt like A Royal Queen experience! Everyone and everything was absolutely amazing. I’m so In love with my brand new Mitsubishi eclipse cross. I highly recommend Royal Mitsubishi they definitely have your best interest at heart.
Reply from Santander Consumer USAJun 16, 2025
Hello there! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
WINTER L.
Very easy accommodating and giving hope to those that were victim of circumstances. Thank you.
Reply from Santander Consumer USAMay 30, 2025
Hello Winter! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Yunier Barcelo G.
Me siento complacido y agradecido por la atención y creo que seré un cliente fiel a futuro
Reply from Santander Consumer USAApr 23, 2025
¡Hola Yunier! Muchas gracias por tomarte el tiempo para compartir tus comentarios y valoramos tu preferencia. Si tienes alguna pregunta o inquietud, no dudes en llamarnos al 888.222.4227. ¡Que tengas un buen día!
Marlon H.
I was locked out of my account and the woman I talked to was very helpful of getting me unlocked
Reply from Santander Consumer USAApr 11, 2025
Hello Marlon! Thank you so much for taking the time to provide your feedback regarding your experience and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
