Poor
Based on 495 reviews
Santander Consumer USA2.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Santander Consumer USA Inc. - Specializes in automotive financing for dealers and consumers. We offer a wide array of finance and auto-related products plus a robust loan servicing operation. Part of global banking leader Santander. Through its Drive®, RoadLoans® and Santander Auto Finance brands, Santander Consumer USA Inc. offers automotive financing through a network of dealer partners. Our finance programs help consumers with a wide range of credit situations purchase quality vehicles.
Santander Consumer USA (santanderconsumerusa.com) has 495 customer reviews on Folks Told, with an average rating of 2.4 out of 5.
Showing 151 reviews with 5 stars · Clear filters
Edouard D.
Really good
Reply from Santander Consumer USAMar 3, 2025
Hello Edouard! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Junior G.
Excelente atención al cliente
Reply from Santander Consumer USAFeb 20, 2025
Hello Junior! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
Levern
Outstanding Company
Reply from Santander Consumer USAFeb 13, 2025
Hello Levern! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Terry N.
Signing up was an easy process so far. I am a new customer.
Reply from Santander Consumer USAJan 10, 2025
Hello Terry! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
Richard B.
Very simple very easy
Reply from Santander Consumer USADec 19, 2024
Hello Richard! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
Agi
Santander is financing our Tesla purchase. Unlike a couple of other banks, they considered our high credit ratings as proof of being credit worthy. Some other banks declined because of an unfortunate AT&T data leak that exposed some of my husband's confidential identification. Setting up autopay to make sure repayment of the loan goes without a hitch was a breeze!
Reply from Santander Consumer USADec 16, 2024
Hello Agi! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
Orantino C.
The people were very helpful in the application was easy to fill out.
Reply from Santander Consumer USADec 11, 2024
Hello Orantino! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
Austin E.
Was in in out within an hour with great service and friendly staff
Reply from Santander Consumer USADec 9, 2024
Hello Austin! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns regarding an auto loan, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
