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Santander Consumer USA Reviews | Read Customer Reviews of santanderconsumerusa.com

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Money & Insurance
Investments & Wealth
Santander Consumer USA

Santander Consumer USAReviews of santanderconsumerusa.com

Investments & Wealth
P.O. Box 961245, Fort Worth, Texas

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2.4

Poor

Based on 495 reviews

Santander Consumer USA2.4

Reviews495 About Contact

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Rating breakdown

5 star31%
4 star2%
3 star3%
2 star6%
1 star58%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Santander Consumer USA

Santander Consumer USA Inc. - Specializes in automotive financing for dealers and consumers. We offer a wide array of finance and auto-related products plus a robust loan servicing operation. Part of global banking leader Santander. Through its Drive®, RoadLoans® and Santander Auto Finance brands, Santander Consumer USA Inc. offers automotive financing through a network of dealer partners. Our finance programs help consumers with a wide range of credit situations purchase quality vehicles.

Santander Consumer USA (santanderconsumerusa.com) has 495 customer reviews on Folks Told, with an average rating of 2.4 out of 5.

Also known as: santanderconsumerusa.com
Website: santanderconsumerusa.com
Category: Investments & Wealth
Location: Fort Worth, Texas
Listed on Folks Told: 2026

Contact & location

(888) 222-4227
santanderconsumerusa.com
P.O. Box 961245Fort Worth, TX 76161

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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Santander Consumer USA reviews

Showing 151 reviews with 5 stars · Clear filters

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Jimmy
Nov 28, 2024
Mountain sunshine
Mountain sunshine
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Francisco Negron L.
Nov 27, 2024
Todo el trato
Todo el trato , la atención en fin todo muy bien porlomenos Ami fue y es el único que me a resuelto bien y rápido muchas gracias por la oportunidad
Reply from Santander Consumer USADec 2, 2024
¡Hola Francisco! Muchas gracias por tomarse el tiempo para proporcionar sus comentarios y apreciamos su negocio. Si tiene alguna pregunta o inquietud, no dude en llamarnos al 888.222.4227. ¡Que tengas un gran día! ^CR
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Anthony O.
Nov 27, 2024
They were helpful and help me…
They were helpful and help me understand everything
Reply from Santander Consumer USADec 2, 2024
Hello Anthony! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
Report
CHRISTOPHER A R.
Nov 13, 2024
Second vehicle financed with Santander…
Second vehicle financed with Santander and we are absolutely satisfied with the fair & friendly customer service they have provided! Thank You!
Reply from Santander Consumer USANov 14, 2024
Hello Christopher! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
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Jeannie G.
Nov 9, 2024
They were so great and helpful with…
They were so great and helpful with everything
Reply from Santander Consumer USANov 11, 2024
Hello Jeannie! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
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Marc M.
Nov 8, 2024
A better way to set up Autopay
I understand the need to get all the information logged in as well as setting up a username and password. This takes some time. However, this was all done paperless. That is as opposed to getting your first statement via the paper mail and then setting up autopay.
Reply from Santander Consumer USANov 11, 2024
Hello Marc! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
Report
TENISI
Nov 1, 2024
The experience was great
The experience was great. I'm still thinking about it.
Reply from Santander Consumer USANov 6, 2024
Hello Tenisi! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
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Hamid A.
Oct 30, 2024
It was a great experience.i was…
It was a great experience.i was impressed by mustafa’s dealing,he treated me with hospitality,kindness ,and professionalism.
Reply from Santander Consumer USAOct 30, 2024
Hello Hamid! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
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