Tim
Great Experience
The sales team (Charlie) was great. He was efficient with my time and patient with my requests. They met my budget and desires. Excited for the delivery.
Reply from SaunaKits.comDec 16, 2024
Thank you, Tim! We hope you enjoy it!

Excellent
Based on 571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SaunaKits.com (formerly Nordica Sauna) is America's Most Trusted Sauna Store offering thousands of products including indoor and outdoor saunas, infrared saunas and sauna heaters. All from industry leading brands you know and love.
SaunaKits.com (saunakits.com) has 571 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 528 reviews with 5 stars · Clear filters
Tim
The sales team (Charlie) was great. He was efficient with my time and patient with my requests. They met my budget and desires. Excited for the delivery.
Reply from SaunaKits.comDec 16, 2024
Thank you, Tim! We hope you enjoy it!
Taylor C.
I had an outstanding experience working with Eric at Nordica. Over three days, he patiently helped me explore various sauna options, carefully considering all my requirements. We ultimately decided on the Dundalk Mini Pod model, which proved to be the perfect choice. The process was seamless, and the free shipping was an excellent bonus. Eric's expertise and dedication to customer service were remarkable. I highly recommend Nordica for anyone in the market for a quality sauna. The competitive pricing and exceptional service made the entire experience truly satisfying.
Reply from SaunaKits.comDec 6, 2024
Taylor, thank you for the wonderful review and feedback. I will be sure to share that with Eric. We appreciate you choosing Nordica Sauna!
Ben
Nordica Sauna made everything easy. Ordering, processing, shipping. Setup was easy. Sauna works great.
Reply from SaunaKits.comDec 2, 2024
Thank you, Ben! Glad you are enjoying it!
Jason
Great little sauna! We got the Barcelona 1-2 and it works great. Even surprised with the sound quality of the speakers. We have been using it every night for the last month. Only complaint would be the heater under the feet gets really hot, and the one behind the legs could radiate more in my opinion. For the price it’s pretty hard to beat. This will not seat 2 adults.
Reply from SaunaKits.comDec 2, 2024
Thank you, Jason! Appreciate the feedback. Glad you are enjoying it!
Brandon K.
Great support in the buying process. Came well packaged. Plenty of extra pieces. Quality sauna
Reply from SaunaKits.comNov 6, 2024
Thank you for the feedback, Brandon. We appreciate you working with us!
Steve M.
This was my first time purchasing anything from Nordica. They answered all my questions about the sauna I was interested in. They ordered all my extra cables and accessories just as we discussed. The delivery arrived undamaged and the shipping company even placed the large box in my garage which I don’t think they had to do. My order arrived less than two weeks from purchase. Couldn’t be happier so far.
Reply from SaunaKits.comOct 28, 2024
Thank you for your review and feedback, Steven! I'm glad to hear you are happy with your sauna! Let us know if we can be of further assistance.
Maxwell J.
Best price on the market. Best service on the market. Quick shipping, friendly customer support and confirmation. I will shop again!
Reply from SaunaKits.comSep 12, 2024
Thank you, Maxwell! We appreciate it. Do not hesitate to us know if we can be of further assistance.
Eddy M.
I’ve had the pleasure of working with Nordica Sauna and can confidently say their customer service is exceptional. They’re incredibly responsive, easy to deal with, and always willing to go the extra mile. Eric, in particular, has been a tremendous help. He’s not only knowledgeable but also super helpful, always resolving any issues I’ve had quickly and with the utmost care and professionalism. I’ve reached out to him numerous times with different questions, and each time, he’s gone above and beyond to ensure everything was taken care of. I would absolutely buy from Nordica Sauna again without any hesitation. Highly recommend!
Reply from SaunaKits.comSep 6, 2024
Thanks for the wonderful review, Eddy. We appreciate you choosing to work with Nordica - do not hesitate to let us know if you need anything else!