Poor
Based on 158 reviews
Weee!2.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Weee! ( www.sayweee.com/en) is the leading Asian and Hispanic e-grocer in the U.S., delivering more than 10,000 locally sourced and hard-to-find goods from around the globe directly to customers.
Weee! (sayweee.com) has 158 customer reviews on Folks Told, with an average rating of 2.2 out of 5.
Showing 98 reviews with 1 star · Clear filters
Elizabeth P.
They claim my order was delivered by FedEx, but I did not receive it. This is my first order with them and I spent about $260 and they are unwilling to refund me. They claim they can only give me $60 in store credit. Why would I be a return customer if they couldn’t fulfill my first order? I submitted a claim with my credit card company - hopefully they change their mind after that.
Ranjith
The price of most of the items changed immediately after checking out and our card was charged with a new changed price(more expensive than the local stores). Two of the items were removed without any notifications. Deceiving!!
Xiuyi L.
They gave me a broken grape and the quality is bad!
Howard C.
Four out of 6 items were missing from delivery with no explanation. Not reliable for prepared food advertised on the website.
Luxe Rock I.
I placed an order on the 17th with the anticipated delivery date showing for the 24th. Now it says the 27th, and the the label was created but wee has not sent the products to UPS yet. I made the order because it said it would arrive by the 24th giving me time to prepare for Lunar New Year. Now I don't know if it will in time at all.
Morley M.
Horrible delivery service - never delivers on time and the tracking system is always off not by minutes but several hours. It’s impossible to plan your schedule because the products arrive hours outside of the time slot. Horrible customer service agents, such as Leo. Spoke to him today and he’s absolutely horrible.
AnnL
I have been using Weee for several years since 2021. I am fine with their service. However, I am worried about leaking personal information. Since using weee, I got a lot of unrecognized phone calls and texts. In 2023, I got an email from Weee informing me about Weee's data breach that I might be affected. I am in one of the Weee's WeChat group, mainly customers share the news about what we buy, and what was on sale. Recently, I noticed there were lot of unrelated garbage ads frequently appeared in the group, the ad ranges from hiring for a nanny, housekeeper to shipping service, wide range, but none was related to Weee. I contacted customer services several times, had no result. For this reason, my review is one star. This WeChat group is managered by Weee. Clearly weee is sharing it's customer base with other unknown sellers without customer's consent, which is unethical. Most importantly I am concerned about the safety of my private information, it could be breached again. I will not use this company going forward.
Leena
They gave me delivery window of 5:30-8:30pm but groceries came at 1am. And since I was asleep they just left it outside on the road. Unbelievable!
