Nicholelynn M.
The worst bank on earth
The worst bank on earth ! I will never use turbo tax while they use this bank . They sit on our refund till the very last second ! If I could rate them a negative I would ! Do better !
Bad
Based on 77 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TPG info for tax professional partners.
Santa Barbara Tax Products Group (sbtpg.com) has 77 customer reviews on Folks Told, with an average rating of 1.1 out of 5.
Showing 75 reviews with 1 star · Clear filters
Nicholelynn M.
The worst bank on earth ! I will never use turbo tax while they use this bank . They sit on our refund till the very last second ! If I could rate them a negative I would ! Do better !
Clara B.
The lady I spoke with was very rude and unprofessional. Got an attitude simply because I was asking questions. This is my first year ever having to deal with these things of a people. Happy to say that this will be my last!
Crystal B.
Very very poor customer service and holding refunds to gain interest. Will not be using any tax service that goes through them ever again.
Keionna P.
Believe every review.. they have your funds just not releasing it. and will have “ funded” fees and everything taken out no money in my account. not to mention they taking out more money out my tax refund.. And they have my refund since the 19th .. definitely need to be shut down I’ll never file with them again
Jesus Torres A.
Literally the slowest bank anywhere to release tax refunds. They'll hold refunds until as long as possible. Frauds. Never using Turbo Tax again as long as they are using this bank to collect fees.
Thomas K.
Holding onto millions of dollars of tax payers funds and dictating the release is criminal. There will be consequences for this.
Rafael J.
First and last time I use this bank for Tax purposes or anything! Holding your funds for interest purposes really puts others in a bind.
Nicholas L.
They absolutely hold your money to earn on it. IRS updates Friday morning to an 846 you get the money take out your cash hold it all weekend only showing you took your loan back. Monday you'll drag your feet again and if I'm lucky by close of business you'll show funded and turbo tax fees taken out. Then for your final trick Tuesday at ass crack close of business you'll send my refund to my bank at 5:30 at night when my banks closed so I can maybe just maybe get it the next night. Scumbags.