RP
Good customer service
Appreciate the customer service and looking forward to the product.
Reply from Schwank GrillsOct 22, 2025
Thank you for sharing! We’re glad our customer service has been helpful and hope you enjoy your grill once it arrives.

Excellent
Based on 522 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Schwank Grills are revolutionary portable infrared grills, Made in the USA, that deliver premium steakhouse quality taste in any outdoor area. The secret lies in the innovative infrared technology, used only by the world's best steakhouses, that heat from above at extremely hot temperatures up to 1500°F.
Schwank Grills (schwankgrills.com) has 522 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 417 reviews with 5 stars · Clear filters
RP
Appreciate the customer service and looking forward to the product.
Reply from Schwank GrillsOct 22, 2025
Thank you for sharing! We’re glad our customer service has been helpful and hope you enjoy your grill once it arrives.
G T W.
Excellence Customer Service and Product. The pizza stone came damaged and I received an immediate response that a new one had been shipped out. This grill is amazing!! Well worth the investment.
Reply from Schwank GrillsOct 22, 2025
Thank you for sharing! We’re glad our team could quickly resolve the issue with the pizza stone and that you’re loving your grill. It’s great to hear it’s been worth the investment!
Robert
Can’t wait to get my Schwank grill and sear-away!
Reply from Schwank GrillsOct 22, 2025
We hope you have been enjoying your grill! Enjoy every delicious cook!
Christopher S.
Quick great service
Reply from Schwank GrillsOct 22, 2025
Thank you! We’re glad you had a quick and great service experience.
Denise R.
We love the speed of searing steaks and the meat stays juicy. We are experimenting with making pizza. Fun!
Reply from Schwank GrillsOct 22, 2025
Thank you for sharing! We’re thrilled to hear your steaks are coming out perfectly seared and juicy, and that you’re having fun experimenting with pizza too.
Scott M.
Looking forward to my new Grill!
Reply from Schwank GrillsOct 22, 2025
Thank you for sharing! We’re glad you had a great experience with our online chat, and we hope you are enjoying your grill.
Bertie
it was gift for my husband. He used it for the first time today and absolutely loves it! The steak was seared to perfection!
Reply from Schwank GrillsOct 22, 2025
Thank you for sharing! We’re thrilled your husband loves his new grill and that his steak turned out perfectly seared. Enjoy many more delicious meals together!
Scott M.
My wife and I never order steaks at restaurants anymore because we can cook them better at home!
Reply from Schwank GrillsOct 22, 2025
Thank you for sharing! We’re thrilled to hear you’re enjoying restaurant-quality steaks at home — nothing beats cooking the perfect steak in your own kitchen!