Average
Based on 73 reviews
ScreenPal3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ScreenPal provides intuitive, effective tools and services for collaborative video creation and sharing that are easy for everyone to use, including a screen recorder, screen capture, video editor, and interactive, AI-powered video hosting service.Our mission is to offer easy-to-use, accessible tools that empower creators to capture ideas, share knowledge, engage viewers, and assess understanding through video. ScreenPal is trusted by Fortune 100 companies and 98 of the top 100 universities in the United States. Founded as Screencast-O-Matic, we've been empowering our global community to capture and share over 100 million videos since 2006. Start creating at ScreenPal.com!
ScreenPal (screenpal.com) has 73 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
Showing 28 reviews with 1 star · Clear filters
Henry �.
I liked the ScreenCastOMatic product. The new Screen Pal is my screen enemy. I'm leaving it. Interface is so unintuitive, it's ridiculous. Why they changed what they did I will never know. But nothing works as it should, and it's hard to find anything. They blew a chance to improve already good product and ruined it.
Christian F.
It sucks ass
Phillip B.
This software is so buggy. Used it during COVID when they were Screen-cast-O-Matic and did the job. Since then, they've changed their name and their software. I LITERALLY spent an hour every recording trying to get it to work... as an experienced user with it. Buggy. Sometimes it doesn't open. Sometimes won't recognize camera. Sometimes delete and re-download required. on and on I feel so ripped off. I hope and pray someone reads this.
Denis S.
Don't waste your money: 1) This software is so crappy and useless that I just used it a couple of times. It makes the computer to crash, and the recording is not reliable. I had to redo the recordings several times. What a monumental waste of time! 2) Unfortunately, the licence auto-renewal was somewhat hidden and I kept paying for it against my will years later. I just realize now that I paid USD 19.70 for 4 years for nothing. Licence auto-renewal is not ethical. It should be opt-in by default, not opt-out.
Zeeshan M.
Absolutely horrible program. Absolutely horrible. Buggy. It takes 20 minutes to start the program and 20 minutes to close. What happens is that you click once and wait for 1 minute and still the program doesn't load and so you obviously click on it more and you do so and more and 10 windows open up and thus computer hangs. It is extremely inefficient and buggy. If I have a Youtube music background on, it basically renders it useless. Thoroughly dislike this program. What's the point of it if it is too clunky and doesn't work? Also, can I just please have what I really asked for? Please? Is it too much to ask? All I want is a screen recorder. Not some frills and bells and whistles and other filligrees making it a full fledged editor. Hence it explains why it takes gazillion years to load and close. Seriously. I miss the good ol 80s and 90s, where the software was robust, never crashed and did what it asked for. Nowadays, all these unnecessary add-ons and glitzy, cutesy ancilliary widgets and bells and whistles makes a modern software COMPLETELY useless just like Wondershare Filmora, Adobe Acrobat Reader PDF and other Microsoft Apps like Photos. Modern software is incredibly horrible in design, UI as well as efficiency. (On the other hand platform like Upwork (which has its own flaws) makes sure there platform is as robust as a steel and never crashes. It has to. Or else there would be no business.) Don' get me wrong. I appreciate the add-ons like copyright free music (oh don't bother many videos get copyright strike cuz of the music but it wont affect your channel). Programmers apparently think everyone has T1 internet connection or Cray supercomputer at home. They never beta tested it to see what would happen on an average user's computer? It takes 400 hours just to make a 2 second video. Why bother?
Cristian P.
Cambie mi número de tarjeta y no sé cómo se han conseguido el nuevo número de la tarjeta de crédito, y me ha cobrado por una nueva suscripción que ya no necesito. Terrible actitud de cobrarte sin tu permiso y encima consiguiéndose de forma fraudulente la nueva tarjeta de crédito que poseo. Terrible experiencia
KK
It routinely freezes and makes me lose 10+ minutes of my work. The UI sucks. I cannot find things that I need, especially post-recording, even though I have used it routinely for years now. Whenever there's an update, I never know whether it will work or will it mess up my computer. I hate this app so, so much, but my work forces me to use it. Who's gonna give me minutes and hours of my life wasted using this piece of junk, ScreenPal, huh?
David H.
this is a horrible worm, after you install the program and lunch it, it simply runs over 20 times utilizing 100% of the available CPU and RAM memory, to the point that you cannot even turn of your PC. it simply feels like a scam
