customer
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. The team is super friendly.
Reply from SDC International Shipping CompanyDec 20, 2023
Thank you for your review!
Excellent
Based on 227 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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SDC International Shipping Company (sdcinternationalshipping.com) has 227 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 11 reviews with 4 stars · Clear filters
customer
Very helpful and knowledgeable staff. The team is super friendly.
Reply from SDC International Shipping CompanyDec 20, 2023
Thank you for your review!
Joanna C M.
My experience with the staff in California was amazing! So helpful and friendly. We were moving our stuff from San Francisco to Nimes France. Sooo, I only gave 4 stars because our shipment landed in Rotterdam (unbeknownst to me!) and sat there for a month while we sat in our lovely new home eating off of paper plates. It seems they have to wait until another shipment comes in that can be delivered in or around our area..huh? Again, had no idea about this either. Once everything arrived (all together this took FOUR months!) not a crack, scratch or broken glass. Bravo!
Reply from SDC International Shipping CompanyDec 20, 2023
Thanks for your feedback, Joanna! Your time is appreciated!
Kimberly
Loved the US-side of customer service! Laurynas T. was extremely responsive and helpful. This was the first time I ever shipped internationally, and she answered all the questions I kept throwing her way. I was less impressed with their European partner who was less reliable about communicating updates.
Reply from SDC International Shipping CompanyMay 31, 2023
Thank you Kimberly, We strive to provide the best service throughout the entire process. We will address this issue with our partner there.