Excellent
Based on 609 reviews
Self Storage 14.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 469 reviews with 5 stars · Clear filters
Donald
5 stars mainly because of the outstanding service from the staff. Specifically the gentleman that works most days during the week I believe is the manager. Always friendly and helpful. Really goes above and beyond.
Begum S.
It is VERY clean , very organized and people that work there , they are the kindest ! I left my belongings for 3 months , as I was away in my home country for summer . I couldn't be happier about storage space . Also it is secure and reliable .
Reply from Self Storage 1Oct 10, 2019
Thank you Begum Sakin for sharing your kind and thoughtful review. We are delighted to hear your feedback. Please stop by the office if you ever need some assistance.
DANIEL
Safe and secure facility, great staff, and easy process for drop off and pick up
Reply from Self Storage 1Oct 10, 2019
Daniel, We are glad you find our facility easy to access and safe. If you formally recommend a person to us, you and your friend both get $25 off.
Nathan
The staff at Self Storage 1 was absolutely amazing. If you're on the fence about renting here, stop reading this now and do it. You will not be disappointed. The staff routinely went above and beyond to make sure I had anything I needed and made sure any questions I had were answered -- both while moving in AND moving out. They regularly called me to collect payment over the phone so that I did not miss deadlines or incur late fees, and were always extremely professional and courteous.
Reply from Self Storage 1Oct 10, 2019
Wow, thank you Nathan for your kind words! We are proud of our staff and care they provide. Please drop into the office if you ever need any assistance.
Zumph, R.
The staff is fantastic, helpful, and very friendly.
Reply from Self Storage 1Oct 10, 2019
Thank you Robert, here at Self Storage 1 we look forward to assisting our tenants!
Eric B.
Have been a customer for years and the staff is very helpful and responsive.
Reply from Self Storage 1Oct 10, 2019
Thanks Eric, we appreciate your business!
Valles, C.
Awesome ladies at the front desk. Quick and efficient. Very knowledgeable. I feel that my things are very safe.
Reply from Self Storage 1Oct 10, 2019
Thank you Cynthia! We appreciate your kind words. We take pride in making sure your things are secure here at Self Storage 1.
MS
Clean and secure spaces. Professional customer service. What else can you ask for?
Reply from Self Storage 1Oct 10, 2019
Here at Self Storage 1 we believe professionalism and cleanliness go hand in hand. Thank you for the great feedback!
