Excellent
Based on 609 reviews
Self Storage 14.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 469 reviews with 5 stars · Clear filters
Kyle
Best self storage in SF! Friendly faces at the desk and always super clean. I've been in many other storage facilities and none compare to Self Storage 1
Reply from Self Storage 1Apr 28, 2019
Kyle, we are thrilled to hear you are happy with our service and facility. Thank you for writing us such an awesome review.
Chris
Great service from all staff, easy access to storage space.
Reply from Self Storage 1Apr 3, 2019
Hi Chris, glad to know your customer service experience was excellent. Thank you for the nice review.
LAURIE
Employees are amazing! Excellent customer service!
Reply from Self Storage 1Apr 5, 2019
Thank you Laurie for your 5 star review and kind words, we appreciate your business.
Joyce
The staff at storage one are really fabulous. Pleasant and very accommodating. I rent multiple units and move in and out often as my business needs change. They are helpful at helping me make the most economic choices for my storage needs. Always clean and welll maintained.
Reply from Self Storage 1Apr 5, 2019
Joyce, you are so awesome! Thank you so much for taking the time from your busy day to leave us a fantastic review. We're really glad you’re storing with us and we’re always happy to help.
Felicia
Self storage 1 is the best spot in the city to get a storage unit It is super clean, well lit, nice music selection, affordable prices and Security!! Paris and Miss S are the most friendly, genuine workers who I am excited to talk to when I visit! Coffee and water with bathrooms! That is definitely a plus. Thanks Collin for the wonderful spot
Reply from Self Storage 1Apr 3, 2019
Thank you for your review 😊 When you refer someone, remember you get $25 off your next month and the referral also gets $25 off! Thanks again!
Renter
I had a great experience with Self Storage 1. I like that they have a bathroom and coffee/water if needed while on site. The front desk were very friendly and helpful. It was nice to have the moving truck to help move in locally. Parking is very easy inside gate and felt safe at all time.
Reply from Self Storage 1Apr 5, 2019
Thank you so much for your kind words. We really appreciate you taking the time to share your positive experience with us. Our team works hard to provide you superior service.
Matthew
Everyone from this storage place is awesome to work with, from my 2 favorite ladies at the front desk to the manager, I am glad I found this place for my storage. Thank you for the peace of mind that I have with my belongings.
Reply from Self Storage 1Apr 3, 2019
Thank you Matthew! Providing you and every customer with exceptional customer service is a given. Thanks again!
Michael
No hassle. Just doing their job so that I can do mine. All is secure.
Reply from Self Storage 1Apr 3, 2019
Michael, thanks for the compliment on our efficient service! We try to make things go as smooth as possible.
