Excellent
Based on 609 reviews
Self Storage 14.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 47 reviews with 4 stars · Clear filters
Sitko, E.
Nice area friendly people able to go in when place is closed to get ur belonging
Reply from Self Storage 1Oct 10, 2019
We appreciate the positivity Eileen! We enjoy having flexible hours so that our tenants can have the most access.
CHARZELL
The staff has been always been caring, understanding, & sincere.
Reply from Self Storage 1Aug 11, 2019
Charzell, we are glad we had a chance to serve you and we are thrilled you had an excellent experience. Please let us know if you need any assistance and thank you for choosing Self Storage 1.
ELLOUISE
Clean facility and friendly staff.
Reply from Self Storage 1Jul 25, 2019
Ellouise, thank you very much for sharing your positive review. Please let us know if you ever need any assistance.
Ronald
Entrance door issues.
BR
great treatment with little to no complications
Reply from Self Storage 1Jan 4, 2019
Thank you BR for your awesome review, we take pride in providing superior service and we are happy we were able to assist you with your move.
Nancy
Great storage options. The only issue was more than once when I went there and needed help from the office (elevators weren’t working or the garage door wouldn’t go up) and no one was in the office. There would always be a sign on the door saying, “returning soon”. Soon was too long.
FREDERICK S.
Service was good an the lady that helped was good.
Reply from Self Storage 1Sep 27, 2018
Thank you Frederick Sr for your review, we are happy to hear you are pleased with us. Please tell your friends and family about us and you both get $25 off as a referral credit.
Kalb, S.
Disappointed the price recently went up, but overall-- it's a nice, safe facility
Reply from Self Storage 1Sep 28, 2018
Susannah, Thank you for taking the time to rate your experience and appreciate your feedback. With our rent increases we still offer a competitive rate, but if there is anything else we can do to make your experience better, we are here. Please call us to further assist you in your account.
