SellAuthReviews of sellauth.com

Reply from SellAuthApr 9, 2026

We're sorry to hear about your experience and completely understand the frustration. To clarify, SellAuth is a platform that hosts independent stores. We do not control what individual sellers offer, but we take reports of fraudulent sellers very seriously and act on them. Regarding our Discord, we're aware the invite link was temporarily unavailable and sincerely apologize for the inconvenience this caused. It is now fully working again at discord.sellauth.com and our support team is ready to assist you. Please join and open a ticket so we can look into your case right away. We want to make this right.

Reply from SellAuthMar 23, 2026

We’re sorry to hear about your experience and understand how frustrating and concerning this situation must have been. To clarify, the incident you’re referring to was related to a widely disclosed CVE affecting certain React/Next.js components in early December. This was a global issue that impacted a portion of merchants across multiple platforms, not just ours. That said, we take full responsibility for supporting our users through situations like this. Reimbursements have already begun, and every affected merchant will receive the full amount of their missing funds. We appreciate your patience as this process is being completed. Regarding moderation, timeouts are not something we apply lightly. They are only used in specific cases such as clear defamation or promotion of competing platforms. We absolutely welcome feedback and concerns—our goal is simply to keep discussions factual and avoid the spread of misinformation while we actively resolve the issue. We remain committed to making this right for all affected users and appreciate your understanding.

Reply from SellAuthMar 23, 2026

We’re sorry to hear about your experience and appreciate you sharing your concerns. Regarding Discord access, users are only restricted or banned if they violate our server rules. We aim to maintain a respectful and constructive environment for everyone, especially for those seeking support or information before using the platform. We also take feedback about our team seriously. If any interaction came across as rude, that’s not the standard we hold ourselves to, and we’ll review this internally. As for the incident you mentioned, it was related to a widely disclosed vulnerability affecting React/Next.js components in early December. Reimbursements are actively in progress, and all affected users are being taken care of. We’re committed to transparency, fair moderation, and improving both our platform and support experience.

Reply from SellAuthMar 23, 2026

We’re sorry to hear about your experience. If you believe you’ve been scammed, we strongly encourage you to open a support ticket via our Discord (discord.sellauth.com) so our team can properly investigate the situation. In many cases, we’re able to review transactions and provide guidance or take appropriate action. We take reports like this seriously and want to make sure every case is looked into thoroughly.

Reply from SellAuthMar 7, 2026

We're sorry for the inconvenience. Our Discord invite link was temporarily invalidated, which may have prevented access for some users. The issue has now been resolved and the server is accessible again via discord.sellauth.com. If you still need assistance, please join the server and our team will be happy to help.

Reply from SellAuthMar 7, 2026

We're sorry for the inconvenience. Our Discord invite link was temporarily invalidated, which may have prevented access for some users. The issue has now been resolved and the server is accessible again via discord.sellauth.com. If you still need assistance with reporting the scam, please join the server and our team will be happy to help.

Reply from SellAuthFeb 24, 2026

We’re very sorry to hear about your experience. We completely understand how frustrating that must be. To clarify, SellAuth does not hold merchant funds, nor do we process payments on their behalf. All merchants use their own payment gateway accounts, which means payments go directly to them. Because of this, we unfortunately cannot issue refunds ourselves. When we terminate or suspend a shop due to violations, the merchant is not allowed to continue using our platform unless the issue is properly resolved. If someone has created a new shop to bypass enforcement, that is taken very seriously. Please contact us directly through our official Discord so we can investigate and take immediate action against the new shop: https://discord.sellauth.com If you can provide proof of payment, the old shop link, and the new shop link, our team will review everything thoroughly. We do not tolerate scammers on our platform, and reports like yours help us remove bad actors.

Reply from SellAuthJan 11, 2026

We are sorry to hear about your experience and appreciate you sharing your concern. To clarify, there are two different possibilities in situations like this: our official Discord server or an individual merchant’s Discord server. Each server is independently moderated, and moderation decisions are made by the server owners. We do not ban users for simply asking whether the platform is legitimate. If this occurred in our official Discord, we would be happy to review the situation. Please feel free to reach out to us directly through our Discord at https://discord.sellauth.com so we can look into this further. Transparency and trust are important to us, and we are always open to reviewing moderation actions if a mistake was made.