Excellent
Based on 32 reviews
Sequoia Wireless4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sequoia Wireless is a California-licensed wireless service provider offering fully subsidized unlimited plans to eligible households through the federally-funded Affordable Connectivity Program. As a Silicon Valley startup, we were founded on the belief that a connected device and data plan is a right, not a privilege, and that every eligible household deserves the right to be aware of and to take advantage of a fully subsidized zero-cost wireless plan. We are committed to building long-term relationships with our subscribers by providing a premium iOS device, delivering exceptional customer support, and devising programs that support the needs of our subscribers such as our one-year limited warranty program.
Sequoia Wireless (sequoiawireless.com) has 32 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 30 reviews with 5 stars · Clear filters
Toup S.
Awesome transition from another service! Service was excellent, Customer Care was very supportive, knowledgeable and polite!! The transfer took less than 15 minutes after all the correct information was provided and confirmations were complete.
Reply from Sequoia WirelessJun 19, 2024
We are so happy we were able to make your transition smooth and efficient.
Smith G.
The whole process of applying, and then adding my phone and number was seamless. Everything is explained and then they walk you through it
Reply from Sequoia WirelessJun 17, 2024
Thanks for the review! We strive to make our process as seamless as possible - glad to hear it’s working!
Richard W.
Everything
Reply from Sequoia WirelessMar 4, 2024
Thank you for the review!
Jose M.
Craig is the best sales person guy I’ve ever met. He’s very personable and does his job very very well . Great customer service skills . He’s why I trust sequoia wireless as my #1! Thank you, Sequoia Wireless!
Reply from Sequoia WirelessFeb 29, 2024
Thank you for the acumen!
Zayn L.
I recently changed providers, and needed some assistance with transferring my phone number. I called after hours expecting a call back the next day. Within an hour, they returned my call, and walked me through the number transfer process, which we were able to successfully transfer my number so I could keep my number.
Reply from Sequoia WirelessFeb 23, 2024
We are glad that we were able to help.
Sean
Set up was quick and easy. Helpful staff were there to answer all of my questions!
Reply from Sequoia WirelessFeb 22, 2024
We are glad to see our setup process is working in making it as easy as possible for our subscribers!
Luis I.
The service was quick and efficient. They were also able to answer all of my questions and concerns while being clear and understanding.
Reply from Sequoia WirelessFeb 22, 2024
Thank you for the review. If you have any more questions, feel free to reach out as we are here to help.
Rusty C.
This company was so amazing. They fixed everyone of my issues when it seemed like it was impossible but they made the impossible, possible and I appreciated it so much.
Reply from Sequoia WirelessFeb 21, 2024
We strive to make the impossible, possible. Thanks for leaving a review!
