SevenRoomsReviews of sevenrooms.com

I made a same-day booking via SevenRooms but cancelled via phone 21 minutes later due to illness. Despite the restaurant accepting the cancellation so shortly after it was made, the system still took $100 off my card. The restaurant stated they could neither stop this nor reverse it until a more senior manager returns to work. Technically, the cancellation fee is compliant with the policy (as the booking was made within 24-hours) but you'd think a restaurant would be able to override the system in certain cases -- apparently not.

I've used them before a few months ago and had no issues. However twice this month, a restaurant that is not in my vicinity, that I had never heard of had two bookings from my email. The confirmation came from seven rooms booking system. I contacted seven rooms as it sounded like a software bug or glitch. However on both occasions the support just said I needed to contact the restaurant it was none of their concern. They had no interest in seeing what the issue was, when one of their restaurants are getting incorrect bookings you would expect them to care.

Make reservations I have never make…

I made a reservation for a restaurant that used sevenrooms. Days later, a bunch of other restaurants near me had me on their mailing list blowing me up, clearly sevenrooms either sells or gives your email out to other restaurants. Being spammed daily having to unsubscribe from each restaurant one at a time... Very annoying and will not be making reservations for a restaurant that uses sevenrooms again

I have been notified by a third party data/web security company that seven rooms has shared my email address on the dark web.

My data was included in a Seven Rooms data breach in December 2022. Seven Rooms are legally required to notify me that my data has been breached, I found out via a 3rd party data breach search. Over 400GB of customer data was sold to hackers. Since then I've received over 100 spam emails every day - I knew my data had been breached but wasn't sure where from until now. Thanks Seven Rooms...

i am a hostess at a restaurant, and sevenrooms has consistently only made my job far more difficult. the system is slow, inefficient, and is far too time consuming to use as any form of helpful tool in mapping out tables & managing reservations.

20€ pour annulation de réservation à restaurant...? Arnaque. A éviter.