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Shake Shack Reviews | Read Customer Reviews of shakeshack.com

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Restaurants & Bars
General Restaurants
Shake Shack

SS

Shake ShackReviews of shakeshack.com

General Restaurants
New York, New York

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2.3

Poor

Based on 215 reviews

SSShake Shack2.3

Reviews215 About Contact

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Rating breakdown

5 star23%
4 star4%
3 star6%
2 star11%
1 star56%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Shake Shack

Shake Shack is an American fast casual restaurant chain based in New York City.

Shake Shack (shakeshack.com) has 215 customer reviews on Folks Told, with an average rating of 2.3 out of 5.

Also known as: shakeshack.com
Website: shakeshack.com
Category: General Restaurants
Location: New York, New York
Listed on Folks Told: 2026

Contact & location

shakeshack.com
New York, NY 10010

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company has not replied to any reviews yet.
Most recent review: October 2026.

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Shake Shack reviews

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Malik
Mar 22, 2020
Got to-go during COVID @ Rice Village
Got to-go during COVID @ Rice Village. Everyone super friendly and clean. Burger was great! Shake was good as always. Great burger spot.
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Aldo I.
Aug 14, 2019
Me gustó el modelo de negocio que…
Me gustó el modelo de negocio que tienen y el batido de vainilla especialmente. Las hamburguesas se diferencian por el pan y las patatas son muy buenas. Muy buenas salsas. Imprescindible probarlo
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