Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About ShelterLogic
Our brands are known for their affordability, innovative engineering and durable construction, and are made to meet the unique storage and lifestyle demands of all our customers. Shop ShelterLogic online for all your shade, shelter, and storage needs: garages, sheds, canopies, greenhouses, pop-up canopies, shade sails, and more.
ShelterLogic (shelterlogic.com) has 482 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Kelly Gustaffson was my rep who helped me in all the back & forth on selecting the right tent. She made the experience easy which requires that "little something extra" when it's all virtual.
Reply from ShelterLogicMar 25, 2026
Hi Ron,
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Thank you for choosing ShelterLogic!
JG
Julia G.
The representative was very…
The representative was very professional. I received quick and efficient responses to my emails.
Reply from ShelterLogicMar 25, 2026
Hi Julia,
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Thank you for choosing ShelterLogic!
BC
Bob C.
The rep was very informative on our…
The rep was very informative on our item we needed.
Reply from ShelterLogicMar 19, 2026
Hi Bob,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Thank you for choosing ShelterLogic.
DR
Daniel R.
Excellent service et très bon suivi de…
Excellent service et très bon suivi de la requête!
Reply from ShelterLogicMar 19, 2026
Daniel,
Merci beaucoup d'avoir pris le temps de nous laisser une note de 5 étoiles — c'est très apprécié !
LG
Lloyd G.
Quick to be Responsive and helpful
Quick to be Responsive and helpful
Reply from ShelterLogicMar 16, 2026
Hi Lloyd,
Thank you for your review! We're glad to hear you found our team quick to respond and helpful. Providing prompt and supportive service is very important to us, and we appreciate you taking the time to share your experience.
Thank you for choosing ShelterLogic!
ES
Ed S.
worked with Kim Nelson
worked with Kim Nelson, and she was one of the Best representatives I have dealt with in a long time. Very Polite and nice and professional. Truly an asset to your company. She worked to find me an excellent deal on the product I was interested in...Thank You and Thank You Kim !
Reply from ShelterLogicMar 16, 2026
Hi Ed,
Thank you for sharing your wonderful feedback! We’re so glad to hear about your positive experience working with Kim Nelson. Providing polite, professional, and helpful service is very important to us, and it’s great to know Kim went the extra mile to help you find an excellent deal on the product you wanted.
We truly appreciate you taking the time to recognize her efforts. We’ll be sure to pass along your kind words; she’ll be thrilled to hear them! Thank you again for your support and for choosing us.
Thank you for choosing ShelterLogic!
DF
Dawn F.
Absolutely WONDERFUL shelters
Almost 3 years ago I purchased the 12x12 corral shelter. I was not able to get the side/back enclosure with it, as they were back ordered at the time. I was very skeptical if it would hold up on the Eastern Plains of Colorado. We get high winds consistently, heavy snow loads, large hail, etc., and absolutely NO wind protection. Followed the easy instructions, everything is made a good quality material. Three years later it's still standing and hasn't faded a bit. I have one small area that is thinning, but beyond that We couldn't have asked for a better shelter. We lease property, so building a permanent shelter is not feasible. We have now purchased 4 of these shelters and recommend them to EVERYONE looking for a temp, but solid shelter. As I mentioned, the side/back enclosures were back ordered when we first purchased, but we used heavy duty tarps, and haven't had a single issue! These are the BEST shelters! I can easily order parts, or a new cover if need be! If you follow the instructions, and ensure they are anchored properly, you will NOT be disappointed! I purchased mine through Amazon, and Tractor Supply. Will be purchasing more in the future.
Reply from ShelterLogicJan 20, 2026
Hi Dawn,
Thank you so much for taking the time to share such a detailed and thoughtful review. We truly appreciate your trust in our shelters, especially given the challenging weather conditions on the Eastern Plains of Colorado.
It’s great to hear that your 12 x 12 corral shelter has held up so well over the years and that the quality, durability, and ease of installation have met your expectations. We’re especially grateful for your recommendation and for highlighting the importance of proper anchoring and following the instructions.
We’re honored that you’ve chosen our shelters multiple times and across different retailers, and we’re thrilled to know you plan to purchase more in the future. If you ever need replacement parts, a new cover, or have any questions, we’re always here to help.
Thank you again for your support and for recommending our shelters to others!
Best,
The ShelterLogic Team!
EW
Eesha W.
Sofiane Boudissa
Sofiane Boudissa, Sales & Customer Service Representative, sent us a zipper part for free more than year after we bought our shelter.
Reply from ShelterLogicNov 10, 2025
Hi Eesha,
Thank you so much for your review! We’re thrilled to hear that Sofiane was able to go the extra mile and provide you with quick, professional, and effective service. Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Thank you for choosing ShelterLogic.