The Patented Original SHHHOWERCAP®Reviews of shhhowercap.com

The delivery took 6months. Each time I enquired about the order , I either got no reply or a computer generated reply--really saying nothing! I was in the process of trying to claw back the money when they suddenly appeared.

**ZERO Star rating** WORST purchase experience of my LIFE. Can’t even get a refund after TWO years….. I purchased 1 x Black shower cap on 4 April 2022. It hasn’t arrived, I’m still waiting, and they have stopped responding to my countless emails. I have proof of everything and everything I have said is truthful. I should not have ordered from this company in the first place. It would have been very helpful to have seen reviews like mine at the time of purchase. To add based off reply: your team offered to refund “cost of shipping” only as a “sorry for taking so long to ship your order”. I have not been refunded for the cap itself. I would like the rest of my money refunded. I have sent you a couple more emails in the last couple of weeks…no response from you until your response to my public review! As of 27 July 2024, I haven’t received this shower cap you offered to send me in your reply to this review OR a full refund of the cap you never sent.

I waited (not exaggerating) over a year, if not more (i can’t even remember at this point), to receive this product. It’s a basic shower cap. The one i got from CVS for $5 works just as well, if not better for thicker hair. I never review products but this was quite possibly the most ridiculous consumer experience I’ve ever had 😂

I ordered this cap on Dec. 5, 2023. Tried to communicate with you only to be put off. Cap arrived in late April, well after I needed it for a Christmas gift. It was a gift for my daughter in law. In the mean time she was able to place an order when I was put off as you were taking a break.

I placed the order for this cap on December 9th, 2022. I thought that I would receive the cap by December 25, 2022. However, Christmas came and went and there was no cap. I inquired to customer service via email, which is the only way to contact this company. Initially I received no correspondence. One month then two months go by and I have inquired to customer service again. This time I repeatedly kept getting automated replies. ultimately by May or June 2022 I basically gave up trying to reach out to see if I could get a refund for my order which was $50. All of a sudden on September 1, 2022 I received an email from an actual individual. In that email, it was relayed to me that I would receive my cat by September 30 or I would get a full refund. September 30 came and went, and there was no cap delivered to me and there was also no refund. I then inquired to customer service or replied to that same email to ask about my refund and I was assured that my cap would come. By December I had told the company to forget my order and not reach out to me via email anymore. All of a sudden on April 4, I was notified that my cap would be delivered on April 9. and on April 9, 2000 2416 months after it was originally ordered out of nowhere the cap showed up. So the only positive thing out of all of this is that after 16 months the company actually did deliver the product. However, I think that the company needs to actually look at themselves and explain to me everything that they did wrong, they did everything that they did, and what they are going to do in the future to make sure that this happens to no other customers.

I placed this order in December 2022. I tried for months to cancel and obtain a refund due to ridiculous delays. I tried to get a response from the company for months, and never got one. 16 months later I received the product. I can't support this company or its product. The only way I can initiate a return is via email. It has been 2 weeks and I'm still waiting for action. Terrible Customer Experience All Around--and the product simply isn't worth it.

Ordered products in November. Was totally ghosted and received no communication from the company until the package arrived in March, ~4 months after the original order. Terrible communication with no updates on product status

Took them 2 years and multiple emails and phone calls to receive my one little shower cap! But they took my money right away. It’s a scam, the cap was cheap material!