Excellent
Based on 828 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ship A Car Direct is listed under Shipping & Logistics.
Ship A Car Direct (shipacardirect.com) has 828 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 784 reviews with 5 stars · Clear filters
Lita T.
They stayed in constant communication with us and made sure we got a delivery as quick as possible.
Reply from Ship A Car DirectApr 9, 2026
Thank you! We’re glad our team kept you updated and ensured a quick delivery. We appreciate your feedback!
Valentina T.
I’m happy to report a much better outcome with Ship A Car Direct. While the start was rocky, the owner (Michael) reached out and personally managed the logistics for me. He proved to be reliable and professional, getting my vehicle from CA to FL in only 7 days. It's rare to see that level of care from an owner. I’m glad I gave them a chance to fix it—highly recommended for fellow service members!!
Reply from Ship A Car DirectMar 28, 2026
**UPDATE 4/6/26** - This customer maintained their faith in us and the car is safely at it's destination in FL! Valentina and Chris, thank you so much for taking the time to speak with me this morning, I genuinely appreciated the conversation and your willingness to hear us out. Your patience and grace in a frustrating situation is so greatly appreciated. Chris, as a returning customer, your continued trust means the world to us, and we don't take that lightly. And to you both as a fellow military family, we have enormous respect for the sacrifices you make, and you deserved far better from us during what is already a stressful move. We heard you, we own it, and we're committed to making this right. We're already working to get your car moved and will make sure the communication is everything it should have been from day one. Thank you for giving us the continued opportunity - we won't waste it.
Rich M.
First time user with this company Had a great experience with Ship-A-Car-Direct Matt kept me up to date at every stage of the process and delivery Quoted prices were maintained even with the current gas price volatility. pickup and delivery was on targeted scheduled date even though they could only project a window of days which was important as I was in transit Since I will be an annual customer, they will be my go-to, auto-transport broker
Reply from Ship A Car DirectMar 27, 2026
Hi Rich, thank you for sharing your experience. We’re glad your first shipment went smoothly and that Matt kept you well informed throughout the process. We truly appreciate your trust and look forward to being your go-to auto transport partner in the years ahead!
Skip A.
This was my first time shipping a car from South to North( uphill?), and I got a recommendation from a neighbor, snowbirds, who have done it over the past 20 years. They highly recommended Ship a car direct, and talk to Matt who is always reliable, professional, and reasonably priced. Matt went above and beyond to guide our car back home. His communication was astonishing, and I didn't have to lift a finger, above driving the car from the drop off point to home. This sure beat driving back from Fla. to Mass., never again for me, I would highly recommend Matt and ship a car direct for anyone who asks.
Reply from Ship A Car DirectMar 25, 2026
Hi Abb, Thank you so much for your kind words and for trusting us with your first car shipment. We’re thrilled to hear Matt provided such reliable support and made the entire process smooth and stress-free for you. It’s great to know we could save you that long drive—definitely a win! We truly appreciate your recommendation and look forward to helping you again in the future.
Ben P.
The world of car shipments made me wary. Lots of spam, hard to know who to trust. I went with Ship a Car because they seemed to have good communication and reasonable prices, and it turned out to be a good call. The price ended up being a bit higher than some other quotes I got, but the constant communication from both the company and the driver who ended up taking the car were great. I’d use them again.
Reply from Ship A Car DirectFeb 25, 2026
Hi Ben, Thank you so much for sharing your experience. We’re glad you chose us and that our communication and service helped make the process smooth and reassuring. While we may not always be the lowest quote, we work hard to provide reliability, transparency, and consistent updates every step of the way. We truly appreciate your trust and would be honored to assist you again in the future!
Sean
This is my third time using Ship A Car Direct and have been working with Matt every time. I continue to work with him due to his hard work, communication, and honesty. Of course his companies great pricing on moving vehicles cross country. Thanks again to Matt and his team at Ship A Car Direct.
Reply from Ship A Car DirectFeb 25, 2026
Hi Sean, Thank you so much for your continued trust and for choosing us again! We truly appreciate your loyalty and kind words. It’s always a pleasure working with you. We look forward to assisting you again in the future!
Bob S.
Scott made it easy from the first step to the finish line, well organized company with great follow-up.
Michael D.
I had never purchased a car remotely before, so was hesitant. But, when the sale transaction went smoothly, now I had to get the car from Tampa to my home in NH. Well, finding Ship a Car Direct ( “Mike” ) made this hesitant mind relax a little. I was kept informed , always provided answers to questions, and given the confidence of 24 hr coverage by qualified staff. In short, “I’d do it again.”, AND, recommend Ship a Car Direct to anyone that buys a car remotely. Mike D’Aquila Derry, NH
