Gregory C.
Very easy process
Easy process and fast to take the insurance and more importantly to have the claim taken care
Reply from ShipsuranceOct 1, 2021
Gregory - We are glad we have been here for you when you needed us.

Average
Based on 270 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shipsurance Insurance Services, an Assurant Company, is a shipping insurance provider. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates. Think of us more as a business partner than a shipping insurance vendor. We work with you as your claims management department. We have been insuring businesses for over 10 years and underwritten by Voyager Indemnity Insurance Company. Voyager is 'A' rated by A.M. Best."
Shipsurance (shipsurance.com) has 270 customer reviews on Folks Told, with an average rating of 3.0 out of 5.
Showing 126 reviews with 5 stars · Clear filters
Gregory C.
Easy process and fast to take the insurance and more importantly to have the claim taken care
Reply from ShipsuranceOct 1, 2021
Gregory - We are glad we have been here for you when you needed us.
PartsGalore
Shipsurance is the most honorable and trustworthy company I've had the pleasure of being a part of. I have very few claims...but when I do, I know Shipsurance will process the claim quickly and without any games. I have had the opposite experience with USPS... they are so bad, I have begun insuring with Shipsurance even when a USPS package has insurance included. I'd give Shipsurance 10 stars if I could!
Reply from ShipsuranceOct 1, 2021
PartsGalore - We appreciate the great review! 5 stars works for us :) We are here for you when you need us.
Ryaninator
I recently had a computer I shipped damaged in transit, I got a full refund within 5 days. Great service!
Reply from ShipsuranceAug 12, 2021
Thanks for the great review, Ryaninator!
Chris M.
I have never had a problem with shipsurance. We mail about 400 packages a month (which I always insure and have tracking on). EVERY claim I have filed was taken care of within 2 weeks time, or shorter. The claims were paid without a hassle.
Reply from ShipsuranceJul 23, 2021
Chris - Thank you for sharing your positive experience. We appreciate your business!
Sheri W.
Megan is always helpful in responding to email questions. Shipsurance is generally quick in resolving the claim. Thank you for continuing great customer service.
Reply from ShipsuranceJun 22, 2021
Sheri - Thank you for the kind words.
Penny S.
Processed my claim through Etsy for a misdelivered USPS package. I provided the required documentation, as did the buyer. It was easy and the refund was sent quicker than I expected.
Reply from ShipsuranceJun 21, 2021
Penny - Thank you for the great review.
Tom P.
thanks for quick and easy methods for getting all the info to you ,so claim can be approved and buyer refunded
Reply from ShipsuranceJun 21, 2021
Tom - Thank you for the great review!
Bryan K.
So easy and fast!
Reply from ShipsuranceJun 18, 2021
Thank you for the great review!