Excellent
Based on 180 reviews
Impressions Online Boutique4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A woman’s wardrobe is her opportunity to stand out and make a lasting first impression. Launched in 2012, Impressions Online Boutique offers a wide range of apparel to fit any woman’s unique sense of style. Our clothing and accessories are carefully curated to provide our customers the latest fashions. To keep our customers in style we post new arrivals daily, as well as offer stylist picks to help any indecisive shoppers. Impressions Online Boutique is a fashionista’s best place to create the perfect wardrobe.Beyond helping you look your best, Impressions Online Boutique strives to make every purchase a positive experience. Our top priorities are excellent customer service, exceptionally quick order processing, ultra fast shipping times, and a hassle-free return policy. We value your feedback, whether positive or constructive and we are continuously working to improve your experience.If you are a first-time visitor or long-standing customer, we hope you will be thrilled with every aspect of your Impressions Online Boutique shopping experience.
Impressions Online Boutique (shopimpressions.com) has 180 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 157 reviews with 5 stars · Clear filters
Grace S.
I found a dress on another boutique website I shop at regularly and knew I had to have it for a photo shoot I have coming up. It was sold out!!! I searched everywhere for it and finally found it on Impressions! I ordered it and emailed them to ask if it would get to me in time. I have never had another company respond faster, be so polite, and so incredibly helpful. This is the Chick-fil-a of online boutiques!!! Will definitely order from them again!
Jenny G.
I shop regularly at Impressions and love it! I recently received a defective shirt and I emailed them to let them know. They responded right away and sent me a return label so I could send back the defective one. They are also sending me a new shirt! They have great customer service! Thank you Impressions for taking care of your customers!!
Amy C.
I have been placing orders over the last year and have been very satisfied with the quality of the items I have received. The one time I sent an item back they immediately sent me a return label and the refund was promptly handled. I also like the fact that all the detail on sizing for each item is available.
Michelle W.
I've ordered several items from Impressions and have always had a great experience with them even with returns. They provide great customer service to their customers. I highly recommend them!
Mimi
I discovered Impressions a few weeks ago and just placed my 4th order.. Very happy with all the items I have purchased... I would highly recommend...
Danielle T.
This online boutique is my absolute favorite! They always have just what I am looking for at great prices! They have lightening fast shipping. And their customer service is impeccable! I shop here frequently and will continue doing so! I love these ladies and their lovely boutique!
Consumer
I generally tend to be very skeptical about ordering boots online. However, I gave it a shot and was I ever PLEASED. They are the most comfortable boots I’ve ever had. Big thumbs up 👍🏼
Brennan G.
I’ve been ordering from this company since I was in college, I’m not 28, and I absolutely love everything about them. From their great quality clothes to their amazing customer service I would recommend this shop to anyone. I’ve multiple times asked for sizing clarification based on my body type and they’ve always responded promptly. Additionally during COVID I recently didn’t receive a package, it still says “in transit” from USPS. While this is a problem of the postal service and not boutique itself without question they sent me new items. Thanks for everything you do!
