Kitchen MamaReviews of shopkitchenmama.com

Kitchen Mama has excellent customer service! We had some issues with the pepper grinder my husband received as a gift. They promptly replied to inquiry and quickly sent a replacement grinder that works perfectly! So refreshing to deal with helpful, friendly people! 100% recommend!

Great product. My product broke and customer service quickly replaced it. Very customer focused, no jumping through hoops, very helpful.

I received the Kitchen Mama can opener as a Christmas gift. I was excited to use it but no matter what I did, it would not work. I contacted the company and they were the absolute best to work with! They sent out a new can opener immediately and I received it right away. I am happy to say that this one worked as soon as I put the batteries in and I got to use it yesterday. What a fantastic gift, especially for someone who struggles with arthritis or other hand pain. I love my Kitchen Mama and their customer service is amazing!

Loved the can opener but it started to not work. What excellent customer service they have !! Kept in touch with me and took care of the problem

Original order got lost and the staff went out of their way to send me another product over the Christmas holidays.

I purchased a Kitchen Mama can opener in May of 2024 and each time I reached out with questions, I received quick feedback and assistance. I love how easy it is to use and can store it in my utensil drawer. I live in Western North Carolina and just days before Helene brought her devastation to us, I contacted Kitchen Mama to say my can opener was not working. I received a prompt response. When I did not reply, Serge reached out more than once to check on me. No pressure, just concern. Today, 3 months later, I contacted Serge and he gave me the assistance I needed for a replacement. I provided the information he needed and within a couple hours my "Ticket" was given high priority. I can honestly say the service I have received has been above all expectations, and asked for the means to provide a review ----------------- Hi Cathy, I hope this email finds you in good health and high spirits. Thank you so much for your kind words—I truly appreciate your thoughtfulness and am so glad to hear you’re impressed with our service! If you’d like to provide a review of Kitchen Mama and my assistance, you can do so by visiting (link). Positive feedback like yours means the world to us and helps us continue providing excellent service to our customers. On a related note, I’d like to assure you that your case has been escalated to the appropriate department with the utmost priority. I’ve personally forwarded all the details you’ve provided to expedite the resolution process. Rest assured, I’m committed to working diligently to ensure a swift and satisfactory resolution to the matter you’ve encountered. If any additional details are required during our investigation, we will promptly reach out to you. Your cooperation and patience are immensely appreciated. Please don’t hesitate to reach out if you have further questions or concerns—I’m here to assist you at every step. Thank you once again for your wonderful feedback and support! Best Regards, Serge V. Team Kitchen Mama

Our can opener jammed up one day and I contacted Customer Service. Nicca was very helpful and after a few questions we were promptly sent a replacement. Customer service is top-notch and the products are amazing.

We tried to open a large can and the can opener jammed. I notified Kitchen Mama, and after a few questions to clarify the problem, we were sent a replacement. These was a very smooth resolution.