Bad
Based on 56 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Silver Airways - Official Website. Book low fare airline tickets with flights to and from Florida and The Bahamas with Silver Airlines.
Silver Airways (silverairways.com) has 56 customer reviews on Folks Told, with an average rating of 1.2 out of 5.
Showing 53 reviews with 1 star · Clear filters
Bill S.
This airline entered Ch 11 bankruptcy protection in Dec 2024. They are experiencing significant cashflow problems and have no $$ to refund customers for cancelled or 90 min+ delayed flights (FAA law). I filed a dispute with my Citi credit card and immediately received a full credit for my tickets.
The S.
Silver Airways is the worst airline in history. On 2-3-25 my wife's flight from Fort Lauderdale to Orlando was delayed over 3 hours, and it had nothing to do with weather conditions. During this time, the flight clerks did not give an explanation for this delay, nor did they offer any compensation. My wife landed on Orlando over 3 hours late, had to pay her driver an extra $30 for waiting for her. When my wife contacted Silver demanding compensation under Federal Law, they refused, claiming since she took the flight, they didn't owe her anything. First of all, they kept delaying the flight, so she did not know when the plane would leave to book another flight. By the time the 3 hours came, there was no other flight to take. Reading on the internet, Silver filed for bankruptcy in Dec. 2024. Why were they allowed to operate in Feb. 2025 ? They violated Federal law, which says any delay over 3 hours not weather related must be compensated. When I sent a demand notice to their listed CEO, Sami Teittinen in Fort Lauderdale, it was returned by the post office as undeliverable. Do not use this airline.
Rebecca R.
Less than 24 hours of my flight they canceled it both to and from and we were already in pensacola flordia in a hotel ready to go the next only reason i am giving one star is i can not give a zero
tony
Same as everyone else states, cancelled flights On the way out and on the return (certainly can't be weather in Florida), lack of information, no help.... basically a flying disaster.
michelle C.
Going and returning flight beyond horrible with 2 hr delays plus on each end.
Tom R.
If they had a zero star rating. No much to say different from other the terrible, awful and crappy reviews on this so called airlines. Cancelled because of unavailable aircraft 15 minutes before departure. No availability on next flight. Here’s the rub, we were a family of 6 and they offered us a refund as they said they could not put us on the American flight leaving in a few hrs. There were seats avail on the American flight however. We booked ourselves on the American flight and when we got on that flight there were at least 10 folks from our cancelled Silver flight on that same flight who told us that Silver arranged this alternative flight for them at the gate. So first you are INSANE if you think you’re good on any Silver flight. They just don’t care to extend good reliability or customer service.
Max Q.
Read the reviews, we lived most of what you read. Fort Lauderdale based staff is horrible. Enough said...
Dennis G.
I’m a pilot and I fly all the time. I thought I have seen it all but Silver is in a category of its own. No communication to a flight that is delayed for 30 min past the already 1 hour delay then they tell us that we are waiting on the pilots but no clue how long we will wait. My flight arrived 2.5 hours late then we sat for 25 min on the ramp waiting for a spot breathing in exhaust fumes the whole time Please never fly Silver Airways Get a cheap charter flight if you need to
