SkagenReviews of skagen.com

During a recent trip abroad, my 5 year old Skagen Connect watch failed to sync with my iPhone, despite my repeatedly refreshing the App that I had on the phone. The watch was therefore useless. On my return, I have contacted Customer ‘Service’ UK three times. Each time they said a link would be emailed to me to enable a fresh syncing. Nothing has yet happened. I have two other simple Skagen watches which are stylish and reliable. If you require Customer ‘Service’ for anything more sophisticated, it may not be forthcoming.

Wish I’d trusted the bad reviews. Twice I ordered a watch as a birthday present. The first was dead on arrival so assume it was the battery, had the hassle of sending back and waiting forever for a refund. Reordered the watch thinking surely not two watches with dead battery but oh yes it did !! I was furious, wrote to Skagen they told me to pay a jeweller for a replacement ….. Disgusting customer service. Watch went back and I know they received via UPS over a week ago and still waiting for a refund. Writing to their parent company Fossil got no response either ! Very poor company who sell watches not fit for purpose

I bought my wife a SKAGEN watche for her birthday some years ago, because of it's sleek and clean design which suits her style. However the watch has given us a specific recurring problem, and it has got to the stage where the jeweller who has arranged the repairing of the watch recognises me. There are two issues. The Crown Wheel seems to continually drop off and need replacing. This has been done to my recollection 4 times. And it is not as though the watch is exposed to harsh conditions, my wife has the computer that she works at and spends the majority of her time doing research with books and writing. The glass cover on the face also has dropped off the watch to my knowledge about three times. When I compare this to my watch, which is a 51 year old Seiko with an octagonal face and is an auto wind mechanical watch, it has never been near a service centre since it was given to me on my 16th birthday. And it works in a considerably more harsh environment than my wife's watch. (I work in a variety of locations, often out of doors in harsh conditions) To add to my current issues, I have tried contacting your local South African representatives, Watch Republic by both telephone to the customer service number, which never seems to get answered. (Customer Service is obviously an oxymoron in this instance) and also via the message facility on their website, I don't even get an acknowledgement or receipt. So in conclusion, I will be relaying these issues to a consumer review site, so others can consider such issues when wishing to purchase one of your watches. It is a pity that a watch which has a beautiful clean design seems to have issues with form over function.

Skagen ist leider nicht die Marke, die sie vorgibt zu sein bzw. etwas hat sich offenbar in der Geschäftsausrichtung geändert. Ich habe heute versucht ein Armband für eine Uhr zu kaufen, die ich vor ein paar Jahren gekauft habe. Leider ist diese vom Produktdesign so konzipiert, dass man nicht irgendein Band nehmen kann, daher kann ich die Uhr jetzt wohl wegwerfen oder muss es zu erhöhten Kosten irgendwie anfertigen lassen. Sowas ärgert mich, zumal Skagen ja auf "nachhaltig" und "qualität" macht und dann aber einfach nicht liefert. Vom Support kommt nur "gibt es nicht mehr" (als hätte ich das nicht selbst gemerkt) aber auch keine weiterführenden Hinweise, ob man eine Alternative gibt oder wer einem helfen kann, z.b. Verweis auf Fachhändler in der Nähe, also keinerlei Lösungsansatz, was mich richtig sauer macht. Also Leute, kauft euch ne Seiko oder Casio, aber gebt keine Geld für eine Modeartikel aus, der keinerlei Qualitätsversprechen einhält.

I purchased my Skagen watch on July 24, 2022 based on design. I assumed Amazon would not deal with a supplier who sold unsuspecting buyers a “piece of junk” The watch kept good time for 290 days or about 9-1/2 months. As soon as I post this review, I’m throwing it into the trash can. Amazon just lost a few points with me although the company does a fine job. I can make one positive comment … thinking

I have bought two Skagen watches, that worked fine for a year until the battery ran out. Once the battery is changed it lasts a week until it starts loosing time. I thought Skagen was a good make. I want to stop people wasting their money. DON'T BUY A SKARGEN

Leider absolute schwacher Verein der nichts von Kundenservice versteht. Mehrere Produkte bestellt und einige zurückgegeben, darunter auch ein Armband für 20€. Alle Produkte kamen an bis auf das Armband, welches unter mysteriösen Umständen nicht mit ankam. Sofort kam die Drohung vom Einschalten von Polizei und ein ewig langes hin und her, in dem mehrfach versichert werden musste, das Armband sei verschickt worden. Ich bin gespannt darauf wie es weitergeht. Leider schafft Skagen es nicht kompetent und zuvorkommend auf mich zu wirken, wo sich selbst jeder kleinere Händler wegen einer solch kleinen Summe nicht so quer stellt. Man ist eben auch anderes von Amazon gewohnt und wird daran erinnert warum einige Händler nun mal aussterben müssen.

Umuligt at købe urrem. Meget lang ekspeditionstid.