SleeperReviews of sleeperbuds.com

Computers & Phones
500 Northern Blvd 004, Great Neck, New York

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3.8

Average

Based on 284 reviews

Sleeper3.8

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Sleeper

World's Most Comfortable EarbudsTiny earbud housing made entirely of uni-body silicone conforms to the shape of your ear canal, reducing the stress points making it the most comfortable earbuds for prolonged use.

Sleeper (sleeperbuds.com) has 284 customer reviews on Folks Told, with an average rating of 3.8 out of 5.

Also known as: sleeperbuds.com
Website: sleeperbuds.com
Category: Computers & Phones
Location: Great Neck, New York
Listed on Folks Told: 2026

More in Computers & Phones, New York

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About Sleeper

Sleeper (sleeperbuds.com) has 284 customer reviews on Folks Told, with an average rating of 3.8 out of 5.

Also known as: sleeperbuds.com
Website: sleeperbuds.com
Category: Computers & Phones
Location: Great Neck, New York
Listed on Folks Told: 2026

Kristin

May 18, 2021

Some glitches make these bad for sleep use

There is a flashing light on the earbuds by the volume control that is very disruptive in a dark room, especially near your face. I wrote customer service about it, messaged them on FB, AND commented on their fb ad and no one ever replied to any of the three requests for service.At that point I painted over it with black nail polish and you can STILL see it in a dark room. Also, make sure you charge these every day because when the battery is low it yells BATTERY LOW in your ear. woke me right up. the ear buds themselves aren't great sizewise if you have smaller ear canals or a small head. they are harder than the earbuds I was previously using to sleep. (maxrock pink corded) for a product marketed as a sleep product, the flashing light and the battery low are both issues that make these a pass for me. the lack of customer service isn't good either.

Reply from SleeperMay 18, 2021

Hi Kristin, We're very sorry to hear about your experience! We are very sorry that we missed your comment on Facebook at the time you have voiced your concern, we will do better to aid our customers in timely manner. We have responded back to your email on May 3rd, but in case it was missed or in the case that it was sent to a spam folder, our team will reach out to you again today. Please lookout for our email coming from [email protected]. The LED light blinks to indicate that the power is on, and unfortunately there is no way to disable it currently. We have forwarded your experience regarding the light as well as the Battery Low indication to our development team, so that we can improve upon our future development and production. In the meanwhile, if the light is too bothersome at night, please try to either put a small piece of electrical tape over it, or take a sharpie to mask the LED light. Alternatively, please note that we also provide 30-day return for refund services, if that is a better solution for you a this time. Thank you again for your time, Jane Customer Services

Sleeper reviews

Showing 27 reviews with 2 stars · Clear filters

Sandifop
Dec 15, 2021
I’m leaving a two star review with…
I’m leaving a two star review with consideration to the $29 price. One size fits all earbuds don’t exist; one size fits some, or most, but these did not fit me. Additionally, I emailed several correspondences to Sleepers and never heard back. [update: ADV. reached out to me after this review was posted and provided a refund to me]
Reply from SleeperDec 15, 2021
Hello Phillip, Thank you for leaving us a note here. We were not able to locate an email from you, could you let us know if the email was sent to [email protected]? If not, could you forward us the email to the address? Although our Sleepers are designed to fit most ears, it may be possible that it does not fit your ears well. We offer 30 day return services and are happy to assist you through return and refund process. Please get in touch with our team at [email protected] Best regards, Jane Customer Services
Rosita E.
Nov 6, 2021
Too short volume foes not go high…
Too short volume foes not go high enough and they fall out ear constantly
Reply from SleeperNov 8, 2021
Hello Rosita, Thank you for the review, and we are sorry to hear that the Sleep Plugs do not fit your ears well. While they are designed to fit most ears, it may be possible that our earplug shape and size does not fit your ears well. It also may be possible the earplugs are not fully inserted into your ears. If you haven't already, could you please try rotating the earplugs to an angel that you find most comfortable? If you are still having problems, please get in touch with our team at [email protected] so that we can better assist you. Kind regards, Jane from customer service Sleeper
Bpirett
Nov 1, 2021
They did not keep the sound out as well…
They did not keep the sound out as well as my disposable soft foam ear plugs.
Reply from SleeperNov 2, 2021
Hi Beth, It may be possible the earplugs are not fully inserted into your ears. If you haven't already, could you please try rotating the earplugs to an angel that you find most comfortable? If they are still not isolating enough sound, please get in touch with our team at [email protected] so that we can assist you further. Best regards, Josh from Customer Services Sleeper
LS
Nov 1, 2021
Did not meet expectations
I purchased these earbuds to help block out my husband's snoring. I have found them to be largely ineffective. While they are somewhat comfortable to sleep with, the actual purpose I bought them for is lost. And at $15 a pair I was hoping they would do much better than what I received.
Reply from SleeperNov 1, 2021
Hi Lisa, It may be possible the earplugs are not fully inserted into your ears. The ear plugs are curved to best match the shape of your ear canals. If you haven't already, could you please try rotating the earplugs to an angel that you find most comfortable? If they are still not isolating enough sound, please get in touch with our team at [email protected] so that we can assist you further. Best regards, Josh from Customer Services Sleeper
Michael M.
Oct 27, 2021
These are very comfortable but don't …
These are very comfortable but don't block snoring as I was hoping.
Reply from SleeperOct 27, 2021
Hi Michael, It may be possible the earplugs are not fully inserted into your ears. The ear plugs are curved to best match the shape of your ear canals. If you haven't already, could you please try rotating the earplugs to an angel that you find most comfortable? If they are still isolating enough sound, please get in touch with our team at [email protected] so that we can assist you further. Best regards, Jane from Customer Services Sleeper
Sarah K.
Jun 25, 2021
Not comfortable at all to sleep with
Not comfortable at all to sleep with. Itchy and too firm in the center--if you sleep on your side, it's very uncomfortable. I tried multiple nights and ended up ripping them out within a couple of hours.
Reply from SleeperJun 25, 2021
Hello Sarah, We regret to hear that Dream U does not fit your ears well! While it is designed to fit most ears, it may be possible that our earplug shape does not fit your ears well. Please get in touch with our team at [email protected] so that we can assist you with the return process. Kind regards, Jane from customer serivces Sleeper
Kristin
May 18, 2021
Some glitches make these bad for sleep use
There is a flashing light on the earbuds by the volume control that is very disruptive in a dark room, especially near your face. I wrote customer service about it, messaged them on FB, AND commented on their fb ad and no one ever replied to any of the three requests for service.At that point I painted over it with black nail polish and you can STILL see it in a dark room. Also, make sure you charge these every day because when the battery is low it yells BATTERY LOW in your ear. woke me right up. the ear buds themselves aren't great sizewise if you have smaller ear canals or a small head. they are harder than the earbuds I was previously using to sleep. (maxrock pink corded) for a product marketed as a sleep product, the flashing light and the battery low are both issues that make these a pass for me. the lack of customer service isn't good either.
Reply from SleeperMay 18, 2021
Hi Kristin, We're very sorry to hear about your experience! We are very sorry that we missed your comment on Facebook at the time you have voiced your concern, we will do better to aid our customers in timely manner. We have responded back to your email on May 3rd, but in case it was missed or in the case that it was sent to a spam folder, our team will reach out to you again today. Please lookout for our email coming from [email protected]. The LED light blinks to indicate that the power is on, and unfortunately there is no way to disable it currently. We have forwarded your experience regarding the light as well as the Battery Low indication to our development team, so that we can improve upon our future development and production. In the meanwhile, if the light is too bothersome at night, please try to either put a small piece of electrical tape over it, or take a sharpie to mask the LED light. Alternatively, please note that we also provide 30-day return for refund services, if that is a better solution for you a this time. Thank you again for your time, Jane Customer Services
Mashav S.
May 14, 2021
Overall I can't recommend these and I'll keep looking for a better sleep buds.
I was really excited about finally getting earbuds for sleep since i have sleeping issues. Less than two weeks of light use and the right bud started flickering. To be honest, didn't want to get a replacement since they weren't a good fit for my ears, they were falling off all the time during the night and the sound quality was pretty poor. (Compared with another 12$ Bluetooth buds that are much better quality but I can't sleep with them). Anyway, I asked for a refund and the customer service answered quickly, that I had to send them back on my own expense to have them evaluated before they can consider refunding. Bummer to be faced with this kind of customer service. At least have the decency to send me a pre-paid label for receiving a defective unit... Another issue I had with the design is that the blue light indicating the buds are on is so bright and blinking right next to my face, so I have to sleep with a sleep mask to not be bothered with it. Overall I can't recommend these and I'll keep looking for a better sleep buds.
Reply from SleeperMay 17, 2021
Hello Mashav, We truly apologize for the poor overall experience you had with our Sleeper earbuds and the way our team has handled the case for you. Our team has sent an email to you with regards to your return. Please help check your inbox. Thank you for giving our product a try and we will take your feedback as a learning stepping stone to become a company that can continue to improve services to our customers. Kind regards, Jane Customer Services

SleeperReviews of sleeperbuds.com

Rating breakdown

What customers rate

About Sleeper

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SleeperReviews of sleeperbuds.com

Rating breakdown

What customers rate

Sleeper reviews

I’m leaving a two star review with…

Too short volume foes not go high…

They did not keep the sound out as well…

Did not meet expectations

These are very comfortable but don't …

Not comfortable at all to sleep with

Some glitches make these bad for sleep use

Overall I can't recommend these and I'll keep looking for a better sleep buds.

About Sleeper

More in Computers & Phones, New York

Vintez Technologies

TechMikeNY

exchangemyphone

HTCPedia Shop

Sleeper reviews

I’m leaving a two star review with…

Too short volume foes not go high…

They did not keep the sound out as well…

Did not meet expectations

These are very comfortable but don't …

Not comfortable at all to sleep with

Some glitches make these bad for sleep use

Overall I can't recommend these and I'll keep looking for a better sleep buds.