Customer
I’m a new customer the agent that…
I’m a new customer the agent that helped me was fantastic

Great
Based on 223 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Specialized Loan Servicing (SLS) is a mortgage loan servicer. At SLS, customers are our number one priority, so we provide many resources to help them manage their loans. Visit www.sls.net to learn more.
Specialized Loan Servicing (SLS) (sls.net) has 223 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 174 reviews with 5 stars · Clear filters
Customer
I’m a new customer the agent that helped me was fantastic
C. F.
The agent was entirely attentive to my query, and as such, he quickly made the calculations and confirmed what our new monthly payment would be once I paid the escrow shortage in full! Though the wait-time was about 35 minutes, answering my questions only took about 4 minutes.
Gary S.
Quick easy dierctions. Short wait time. Communication was very good.
LINDA M.
The CUSTOMER SERVICE WAS VERY GOOD
Tony
The service representative gave me the best customer service that I have had since Covid was prevalent!
DEBRA G.
The Lady whom helped me in every way I needed her. She is truly a Blessing to SLS
ChrisM
Top notch customer service and easy to use website! Cleo did a fantastic job of walking me through the registration process for my new mortgage account.
Linda C.
I have no additional comments , only to say the agent was friendly and presented himself in a professional manner that helped me to appreciate the promptness in providing the information that I requested.