Great
Based on 3,851 reviews
Smalls4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 2,681 reviews with 5 stars · Clear filters
Melanie
Great products, great customer service, great company all around⭐️⭐️⭐️⭐️⭐️
Reply from SmallsOct 24, 2025
That is fantastic to hear! Thank you so much for the wonderful feedback and the five stars. We are thrilled you think we're a great company all around 😻
Nancy Y.
Terrific product, well packaged and safely shipped.
Reply from SmallsOct 24, 2025
That is wonderful to hear! Thank you for the positive feedback 😻
Kofi
Shipping is always fast. Cats like the products most of the time.
Reply from SmallsOct 24, 2025
That's great to hear! Thank you for the feedback 😻
Robert K.
Great product and excellent customer service
Reply from SmallsOct 24, 2025
That is wonderful to hear! Thank you so much for the feedback. We are thrilled you love the great product and appreciate our excellent customer service 😻
Vicki M.
The very nice lady I spoke with helped me adjust my order just the way I wanted it. They made it so easy for me. I got exactly what I wanted. Thanks smalls. ❣️
Reply from SmallsOct 24, 2025
That is wonderful to hear! We are glad you got exactly what you wanted. Thank you for letting us know.
Ganin L.
My original order was messed up. It arrived late and things were not frozen. Smalls immediately made a new order and sent it to me. My senior kitties like it but my eldest is almost 16 and it’s made a difference in her overall appearance, vitality and personality. Prior I was spending the same or more on “the best” cat food available! I appreciate the whole Smalls team. They are quick to respond and my successive orders have been on time and perfect! I appreciate your attention to detail, time, function and communication.
Reply from SmallsOct 24, 2025
That is wonderful feedback! Thank you so much for taking the time to share your full experience. I'm truly glad we were able to quickly rectify the initial shipping error and get you a fresh order immediately. It is fantastic to hear that your senior kitties like the food, and especially that your almost 16-year-old is showing a visible difference in her appearance, vitality, and personality! Knowing that you are spending the same or less than you were on other high-end foods, but getting better results, is exactly what we aim for. We appreciate you recognizing our team's effort in being quick to respond, and for noticing the attention to detail, time, function, and communication on your successive, perfect orders. Thank you for trusting the entire Smalls team.
S. M.
My 15 year old 6.5 pound Siamese has decided she will eat Smalls. That's no small decision because she had put herself into liver failure from refusing to eat everything else, including her old favorite: home cooked chicken. She is now gaining her weight back and has the zoomies again!
Reply from SmallsOct 24, 2025
That is incredible news! Thank you so much for sharing that story. We are truly honored that she has decided to eat Smalls and that she is now gaining her weight back and has the zoomies again. That is a huge victory for her health, and it's proof of the difference high-quality, palatable food can make. She is clearly a resilient fighter 😻
amber K.
Smalls is great
Reply from SmallsOct 24, 2025
That's fantastic to hear! We're thrilled you think Smalls is great. Thank you for the positive feedback 😻
