Raymond H.
Todo muy controlado para mi
Todo muy controlado para mi

Excellent
Based on 113 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Small family company making FreezeFreeHose heated water hoses, Add-A-Stat, Plasti-Duk brand decoys and Neumann & Bennetts brands. Selling supported products.
SmartTechProducts (smarttechproducts.com) has 113 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 104 reviews with 5 stars · Clear filters
Raymond H.
Todo muy controlado para mi
WRP
Excellent customer service! Called a few times before placing my order ans was greeted by woman (sorry don't remember your name) who was very helpful and answered all my questions on each call. Oh yeah ..the hose :) Very good quality and works just as described. Thank you for being there.
Reply from SmartTechProductsJan 15, 2021
Thank you! We appreciate the wonderful feedback. Our FreezeFreeHose should handle your cold weather to keep the supply of water flowing for you.
Vicky B.
I ordered these items: Heated Water Hose - FreezeFreeHose and Add-A-Stat Thermostatic Controlled Outlet. They both are working great! The Add-A-Stat turns on at 35* just as stated. And turns off at the right time too. Thank you for this product! I highly recommend these 2 products.
Reply from SmartTechProductsDec 12, 2020
Thank you for the great review! We appreciate your business.
Rob
Had an issue with the heated water hose and was replaced at no charge. Its nice to deal with an American company who stands behind their product
Reply from SmartTechProductsDec 2, 2020
Thank you for the wonderful review about our 25 foot FreezeFreeHose. We appreciate your business. Sincerely, SmartTechProducts
CandorT
I appreciate you standing being your product. Quality made and working very well so far. Top notch customer service. Great product. Thank you
Reply from SmartTechProductsDec 1, 2020
Thank you for your great review on our 30 foot FreezeFreeHose. We appreciate your business. Kindest Regards, SmartTechProducts and makers of Add-A-Stat
David
Impressed with the Smart Thaw, so far. Will need to wait until we receive a frost warning. Good customer service in answering some questions about installation. Shipping and delivery was outstanding - Ordered on a Friday and received on following Monday.
Reply from SmartTechProductsDec 1, 2020
Thank you for the great review. We appreciate your business. We also sell FreezeFreeHose Sincerely, SmartTechProducts
Purpod
I called & Sharon was able to locate the size of heated hose that I needed for my travel trailer. I was able to drive right over & get what I needed. Competitively priced & my pleasure to do business with a locally owned company. (Don’t forget if you want your logo painted..) I would highly recommend
Reply from SmartTechProductsDec 26, 2020
thank you so much for the wonderful rating. We appreciate your business. Sincerely, SmartTechProducts makers of FreezeFreeHose
Bryan
My experience with SmartTechProducts was great! I had and issue with a few of the freeze free hoses and called to figure out the warranty on them. I was able to reach someone right away and got replacements ordered. They paid for return shipping of the defaulted hoses and sent the replacements right away. They contacted me to make sure i had received the shipping label. They wont leave you hanging!
Reply from SmartTechProductsNov 14, 2020
Thank you for the great review. We appreciate your business and purchase of several FreezeFreeHoses at different lengths. Sincerely, Smart Tech Products.