SmileactivesReviews of smileactives.com

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2.3

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Based on 1,940 reviews

Smileactives2.3

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Smileactives (smileactives.com) has 1,940 customer reviews on Folks Told, with an average rating of 2.3 out of 5.

Also known as: smileactives.com
Website: smileactives.com
Category: Cosmetics & Makeup
Listed on Folks Told: 2026

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Jun 26, 2026

Avoid like the plague

Avoid like the plague and biblical disasters. After three weeks of use and no change noted, I received a notice from a credit card issuer stating that I was charged by Smileactives. I began a Live Chat with these yahoos and was told that since the automatic resupply was processed, a refund could not be issued. Long story short, I was told that THREE additional charges would be applied that could not be reversed. I stated that "I am telling you on June 26, 2026 to cancel all shipments and charges", and if they want to charge me a month or so later after being told FOUR TIMES to stop, an attorney would be involved. She then stated that as "a one time courtesy", everything will be canceled and no further activity would occur. Oh, I have the transcript, and it is pathetic and kinda fraudulent. During the chat, I was notified by the credit card company that the charge I disputed a few hours ago was determined to be "unauthorized". Seriously, avoid these unethical clowns.

Reply from SmileactivesJun 29, 2026

Thank you for sharing your experience, LB. We’re truly sorry for the frustration this has caused — it’s never the feeling we want any of our customers to have. We understand that you weren’t aware of the subscription, and we’d be happy to clarify how it works. With the initial order, a membership is included, which is why you received a 90‑day supply about a month later. This shipment is designed to last for three months. The charges are not taken upfront; instead, the total cost is divided into three monthly payments for your convenience. Your order also comes with a 60‑Day Money‑Back Guarantee. This allows you to use the product, and if you’re not satisfied with the results, you can return it for a full refund of the purchase price, less shipping and handling. Please reach out to our Customer Care team so we can review your account and assist you further. You can contact us at 1‑800‑207‑8952. We’re available daily from 7:00 AM to 10:00 PM.