Great
Based on 603 reviews
Snagged & Bagged4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Snagged & Bagged is your premier destination for luxury fashion at outlet prices. With a curated selection of premium designer items from renowned fashion houses, we offer unbeatable discounts on a wide range of products, from apparel and accessories to footwear and more. Whether you're looking for timeless classics or the latest trends, our online outlet provides the perfect blend of quality, style, and savings. Shop with confidence and elevate your wardrobe with sophistication without breaking the bank, only at Snagged & Bagged.
Snagged & Bagged (snaggedandbagged.com) has 603 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 129 reviews with 1 star · Clear filters
Jonathan C.
Please do not buy clothes or shoes or anything from us. They are robbing us own American. They will not give money back or exchange and clothes mostly fake for i always wore same size shoes but there will not fit me and I'm out 70 dollars. Plus was 4 days late. Please do not support them just save 10 dollars. This has to stop
Sam J.
Terrible customer service. Ordered some shoes that I never received. Stay away.
Sabrina M.
I ordered a dress from Snagged and Bagged. Total cost was $177. They lost the parcel and will not issue me a refund or store credit. Do Not Order from them
Reply from Snagged & BaggedSep 3, 2026
Hi Sabrina! We are so sorry that USPS damaged your package. We immediately replied to your email confirming your refund.
Janet W.
I was very disappointed in my purchase. It was a blouse that didn’t look defective, but was definitely defective in sizing of cuffs on sleeve. 2 1/2 inches larger than 1 size down. No returns. Defective items should definitely be returnable. Not good customer service.
Kyle
They sold a product they didn’t have - after radio silence and an expected delivery date 10 days out, they cancelled the order after a week with no updates other than we don’t have that item. Pretty lame way to waste a week for an item that doesn’t actually exist. Lame service, lame business model. Just another middle man
Reply from Snagged & BaggedAug 21, 2026
Hi Kyle, we are really sorry to have canceled your order. Our team works diligently to keep our inventory updated, but we make mistakes, or there is a system error and we take full responsibility for that! Your email also includes a discount on a future item - we hope you will give us another chance to make it right.
Ladyteeth C.
UNRELIABLE COMPANY, CANNOT RESOLVE SHIPPING ISSUES. POOR COSTUMER SERVICE. BEWARE.
Meghan C.
I ordered some Jack Rogers sandals and received them fairly quickly. They weren’t in a box but they looked new. They were very uncomfortable and didn’t seem like real leather. A few weeks later I ordered the same style of sandals directly from the Jack Rogers website, and once they arrived it became obvious that the sandals from Snagged and Bagged are fake. There are many differences between the two and what is more irritating is that the photos of the sandals on the Snagged and Bagged site are authentic and match the pair that I ordered from Jack Rogers, so they were totally misrepresented on the Snagged and Bagged site.
Reply from Snagged & BaggedAug 18, 2026
Hi Megan! We have replied to your email with detailed info about the shoes. They are 100% authentic; this is not a claim we take lightly. We do not sell counterfeit items. There are two versions of this shoe: Original Jacks (which you ordered from the brand) and Jacks II (which you ordered from us) Key Differences: Original Jacks: Traditional flat leather footbed with little padding, famously stiff at first and requiring a notable break-in period to soften the leather. Jacks II: Features an upgraded, softly cushioned footbed that adds extra underfoot comfort out of the box. Outsole and Traction: Original Jacks: Smooth leather or traditional flat sole that can be slippery initially. Jacks II: Updated with a more flexible, textured rubber or composite non-slip outsole for better grip.
Clay G.
Purchased a pair of incredibly expensive running shoes. They arrived with an obvious defect in the footbed that was visible and palpable. I reached out to Snagged and Bagged and sent photos of the damage got an email saying "We found your order for the Norda - Men's 001 Original Trail Runner Sneakers, and since it was delivered within the required window, we can help review this as a damage claim." Then 2 days later I got an email saying that I had only 7 days to report the defect. I responded explaining that I was out of town for a week and reported it literally the day I got back, which was 1 day after the 7th day, and they refused to work with me at all even though it was an obvious defect. Beware, this companies sells defective merchandise for deep discounts and does not care at all to work with you if there is an issue. Find another seller.
